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- Recommended VICIdial Security Upgrade Notice: September 2024
by mflorell » Tue Sep 17, 2024 7:48 am - 8 Replies
- 66675 Views
- Last post by mtendemichael
Thu Oct 24, 2024 8:34 am
- Recommended VICIdial Security Upgrade Notice: September 2024
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- Topics
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- Last post
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- Problems creating a custom "routing extension" for campaigns
by prieto2330 » Thu Feb 28, 2019 1:51 pm - 10 Replies
- 12109 Views
- Last post by Noah
Mon Oct 21, 2019 9:13 pm
- Problems creating a custom "routing extension" for campaigns
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- Agent Editing of Call Backs for Agent entries.
by marcelo » Mon Oct 21, 2019 6:43 pm - 0 Replies
- 8023 Views
- Last post by marcelo
Mon Oct 21, 2019 6:43 pm
- Agent Editing of Call Backs for Agent entries.
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- Remote agents stuck on RING
by Wesvici » Sun Apr 22, 2018 8:19 am - 4 Replies
- 7547 Views
- Last post by Wesvici
Mon Oct 21, 2019 1:46 pm
- Remote agents stuck on RING
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- Download List
by kennow » Mon Oct 21, 2019 1:07 pm - 0 Replies
- 7323 Views
- Last post by kennow
Mon Oct 21, 2019 1:07 pm
- Download List
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- Too Long Delay Passig Answered Call to Agent Live Call
by marcelo » Fri Oct 18, 2019 4:53 pm - 3 Replies
- 6541 Views
- Last post by marcelo
Mon Oct 21, 2019 12:40 pm
- Too Long Delay Passig Answered Call to Agent Live Call
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- Agent Login
by kennow » Sun Oct 20, 2019 6:57 am - 2 Replies
- 4664 Views
- Last post by kennow
Mon Oct 21, 2019 10:52 am
- Agent Login
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- HELP.... DID ringing on the phone used to dial the number
by gtalbos » Mon Aug 12, 2013 5:05 pm - 4 Replies
- 8482 Views
- Last post by Boutchou
Mon Oct 21, 2019 10:44 am
- HELP.... DID ringing on the phone used to dial the number
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- Live Call when call is Ringing
by areon » Fri Oct 04, 2019 9:12 am - 5 Replies
- 7243 Views
- Last post by areon
Mon Oct 21, 2019 9:45 am
- Live Call when call is Ringing
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- context trunkinbound not making calls
by Boutchou » Wed Oct 16, 2019 11:46 am - 6 Replies
- 6757 Views
- Last post by Boutchou
Sat Oct 19, 2019 10:12 am
- context trunkinbound not making calls
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- Agent Web Client no interface.
by richmond14 » Thu Oct 17, 2019 10:50 am - 1 Replies
- 3920 Views
- Last post by ambiorixg12
Fri Oct 18, 2019 8:04 pm
- Agent Web Client no interface.
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- When PRI Down Voice Issue occurs with NORMAL GSM GATWAY
by neeraj » Fri Oct 18, 2019 2:11 am - 1 Replies
- 3655 Views
- Last post by ambiorixg12
Fri Oct 18, 2019 7:47 pm
- When PRI Down Voice Issue occurs with NORMAL GSM GATWAY
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- Far side connects but unable to route it to Agent
by mcdeeiis » Thu Aug 23, 2018 5:53 am - 3 Replies
- 6993 Views
- Last post by sc3reface
Thu Oct 17, 2019 11:14 pm
- Far side connects but unable to route it to Agent
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- HOW TO ADD LEADS IN THE HOPPER
by MALUK » Thu Oct 03, 2019 6:21 am - 3 Replies
- 4914 Views
- Last post by marcelo
Thu Oct 17, 2019 12:57 pm
- HOW TO ADD LEADS IN THE HOPPER
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- Blind Monitor (Ring sound on agent end)
by ghernandez » Thu Oct 17, 2019 8:04 am - 0 Replies
- 6814 Views
- Last post by ghernandez
Thu Oct 17, 2019 8:04 am
- Blind Monitor (Ring sound on agent end)
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- Why calls are being disconnected by VICI
by jessiekidfernando » Thu Oct 17, 2019 6:37 am - 0 Replies
- 7376 Views
- Last post by jessiekidfernando
Thu Oct 17, 2019 6:37 am
- Why calls are being disconnected by VICI
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- Exceptionally long voice queue length queuing to Local
by marcin » Thu Aug 15, 2019 9:08 am - 5 Replies
- 11067 Views
- Last post by marcin
Tue Oct 15, 2019 10:39 pm
- Exceptionally long voice queue length queuing to Local
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- Monster Hopper Query locking database table
by EXviciman » Sun Sep 08, 2019 5:44 pm - 6 Replies
- 7219 Views
- Last post by VFRDavid
Tue Oct 15, 2019 5:57 pm
- Monster Hopper Query locking database table
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- Lead Search
by ghernandez » Tue Oct 15, 2019 11:31 am - 1 Replies
- 4343 Views
- Last post by jjohnson78
Tue Oct 15, 2019 4:15 pm
- Lead Search
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- Caller ID Block: PRIVATE or UNKNOWING / from a DID
by gequiros » Fri Oct 11, 2019 2:04 pm - 2 Replies
- 3966 Views
- Last post by gequiros
Tue Oct 15, 2019 8:15 am
- Caller ID Block: PRIVATE or UNKNOWING / from a DID
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- AGENTDIRECT COPY
by rrb555 » Mon Oct 14, 2019 8:06 pm - 2 Replies
- 3285 Views
- Last post by rrb555
Mon Oct 14, 2019 8:40 pm
- AGENTDIRECT COPY
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- Vicibox 9 Multiple Server Installation Help
by kailashJagtap » Mon Oct 14, 2019 2:43 pm - 0 Replies
- 7066 Views
- Last post by kailashJagtap
Mon Oct 14, 2019 2:43 pm
- Vicibox 9 Multiple Server Installation Help
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- Accessing the web server outside the LAN
by richmond14 » Mon Oct 14, 2019 10:18 am - 0 Replies
- 7240 Views
- Last post by richmond14
Mon Oct 14, 2019 10:18 am
- Accessing the web server outside the LAN
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- Calls not coming in after Database Migration
by samadsaeed » Fri Oct 11, 2019 4:44 am - 3 Replies
- 4434 Views
- Last post by samadsaeed
Sun Oct 13, 2019 10:48 am
- Calls not coming in after Database Migration
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- Press 1 Campaign - IVR Doesnt Play on all answered calls
by kailashJagtap » Thu May 23, 2019 4:45 pm - 31 Replies
- 33079 Views
- Last post by kailashJagtap
Sat Oct 12, 2019 6:27 pm
- Press 1 Campaign - IVR Doesnt Play on all answered calls
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- Viewing lead information before answering inbound the call
by bghayad » Sat Oct 12, 2019 1:17 pm - 0 Replies
- 7089 Views
- Last post by bghayad
Sat Oct 12, 2019 1:17 pm
- Viewing lead information before answering inbound the call
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- Vendor lead code
by ed123 » Thu Oct 10, 2019 7:02 pm - 1 Replies
- 3305 Views
- Last post by mflorell
Thu Oct 10, 2019 11:41 pm
- Vendor lead code
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- Predictive behaves differently with different trunk
by kavin.chauhan » Wed Oct 09, 2019 11:46 pm - 2 Replies
- 3783 Views
- Last post by kavin.chauhan
Thu Oct 10, 2019 12:31 pm
- Predictive behaves differently with different trunk
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- All servers inoperable after ADMIN_archive_log_tables
by Two8nine » Thu Oct 10, 2019 11:43 am - 0 Replies
- 7769 Views
- Last post by Two8nine
Thu Oct 10, 2019 11:43 am
- All servers inoperable after ADMIN_archive_log_tables
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- AMD calls sent to callmenu resulting in zombies in report
by dspaan » Thu Oct 10, 2019 8:28 am - 0 Replies
- 7434 Views
- Last post by dspaan
Thu Oct 10, 2019 8:28 am
- AMD calls sent to callmenu resulting in zombies in report
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- WAITING AGENTS ON REALTIME
by ruben23 » Tue Oct 08, 2019 4:53 pm - 1 Replies
- 2916 Views
- Last post by ruben23
Wed Oct 09, 2019 7:07 pm
- WAITING AGENTS ON REALTIME
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- What is the difference between InboundQueueTimeout and Drop
by lest13 » Mon Oct 07, 2019 10:34 am - 2 Replies
- 3770 Views
- Last post by lest13
Wed Oct 09, 2019 6:17 pm
- What is the difference between InboundQueueTimeout and Drop
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- DROP RATE increase during Hopper loading
by PManley » Wed Oct 09, 2019 1:22 pm - 0 Replies
- 7487 Views
- Last post by PManley
Wed Oct 09, 2019 1:22 pm
- DROP RATE increase during Hopper loading
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- Unable to receive DTMF Digits, VICidial Cluster
by kaushal.raj » Fri Sep 13, 2019 7:08 pm - 7 Replies
- 8841 Views
- Last post by kaushal.raj
Wed Oct 09, 2019 1:12 pm
- Unable to receive DTMF Digits, VICidial Cluster
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- On what table that stores the SIP SHOW PEERS data?
by jessiekidfernando » Wed Oct 09, 2019 11:48 am - 0 Replies
- 6907 Views
- Last post by jessiekidfernando
Wed Oct 09, 2019 11:48 am
- On what table that stores the SIP SHOW PEERS data?
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- Decreasing Database performance
by Two8nine » Tue Oct 08, 2019 12:55 pm - 1 Replies
- 3073 Views
- Last post by ed123
Tue Oct 08, 2019 9:33 pm
- Decreasing Database performance
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- VICIBOX 9 call back issue
by ambiorixg12 » Tue Oct 08, 2019 7:12 am - 2 Replies
- 3456 Views
- Last post by ambiorixg12
Tue Oct 08, 2019 11:46 am
- VICIBOX 9 call back issue
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- BLIND TRANSFER API
by ruben23 » Mon Oct 07, 2019 10:22 pm - 1 Replies
- 3152 Views
- Last post by ed123
Mon Oct 07, 2019 11:11 pm
- BLIND TRANSFER API
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- Block Inbound call by area code
by mubeen » Wed Aug 21, 2019 5:30 pm - 10 Replies
- 10850 Views
- Last post by mubeen
Mon Oct 07, 2019 6:59 pm
- Block Inbound call by area code
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- Manual Dial Audio is Connected but LIVE CALL not Enabled
by fogita » Mon Oct 07, 2019 5:51 pm - 0 Replies
- 8196 Views
- Last post by fogita
Mon Oct 07, 2019 5:51 pm
- Manual Dial Audio is Connected but LIVE CALL not Enabled
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- Is Server Compromised ?
by xenia2608 » Sat Oct 05, 2019 2:34 pm - 2 Replies
- 4342 Views
- Last post by xenia2608
Mon Oct 07, 2019 8:06 am
- Is Server Compromised ?
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- Firewall help for VICIbox V9.0.0
by xenia2608 » Tue Oct 01, 2019 9:10 am - 3 Replies
- 6815 Views
- Last post by xenia2608
Mon Oct 07, 2019 7:58 am
- Firewall help for VICIbox V9.0.0
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- SOUNDBOARD HOT Keys
by ruben23 » Fri Sep 27, 2019 6:29 pm - 4 Replies
- 5168 Views
- Last post by ruben23
Mon Oct 07, 2019 3:53 am
- SOUNDBOARD HOT Keys
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- -in.wav and -out.wav recording
by boybawang » Sat Oct 05, 2019 11:32 am - 1 Replies
- 5418 Views
- Last post by williamconley
Sat Oct 05, 2019 12:39 pm
- -in.wav and -out.wav recording
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- Press 1. sorry thats not a valid extension
by rajivtech22 » Thu Oct 03, 2019 1:12 am - 7 Replies
- 6688 Views
- Last post by ambiorixg12
Thu Oct 03, 2019 7:16 pm
- Press 1. sorry thats not a valid extension
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- Agent in DISPO State while talking
by areon » Fri Aug 23, 2019 12:48 pm - 2 Replies
- 4923 Views
- Last post by areon
Thu Oct 03, 2019 10:39 am
- Agent in DISPO State while talking
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- Accept returned -1: Too many open files????
by hammobru » Wed Mar 04, 2009 7:31 pm - 10 Replies
- 21988 Views
- Last post by ruben23
Thu Oct 03, 2019 9:17 am
- Accept returned -1: Too many open files????
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- OVERLAPPING CALLS
by ruben23 » Thu Sep 26, 2019 7:02 pm - 7 Replies
- 7121 Views
- Last post by ruben23
Thu Oct 03, 2019 8:16 am
- OVERLAPPING CALLS
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- Set ring while contacting VOIP/carrier
by ed123 » Tue Oct 01, 2019 7:00 pm - 3 Replies
- 4005 Views
- Last post by ambiorixg12
Thu Oct 03, 2019 7:41 am
- Set ring while contacting VOIP/carrier
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- Asterisk not updating time in DB (timesync. error)
by c20xh2 » Sat Dec 01, 2018 3:46 pm - 4 Replies
- 6635 Views
- Last post by jholdsworth
Wed Oct 02, 2019 12:52 pm
- Asterisk not updating time in DB (timesync. error)
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- vicidial_lists field discrepancy on vicibox 9.0
by bourneshell » Wed Oct 02, 2019 1:54 am - 2 Replies
- 4183 Views
- Last post by bourneshell
Wed Oct 02, 2019 8:23 am
- vicidial_lists field discrepancy on vicibox 9.0
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