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- Recommended VICIdial Security Upgrade Notice: September 2024
by mflorell » Tue Sep 17, 2024 7:48 am - 8 Replies
- 66732 Views
- Last post by mtendemichael
Thu Oct 24, 2024 8:34 am
- Recommended VICIdial Security Upgrade Notice: September 2024
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- Need a mixed dialing extension
by PManley » Thu Sep 05, 2019 4:40 pm - 4 Replies
- 5613 Views
- Last post by williamconley
Mon Sep 09, 2019 9:48 pm
- Need a mixed dialing extension
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- On-hook phone hangup immediatel after answering inbound call
by laplace » Wed Oct 04, 2017 6:03 pm - 11 Replies
- 16051 Views
- Last post by williamconley
Sun Sep 08, 2019 12:33 pm
- On-hook phone hangup immediatel after answering inbound call
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- Unable to transfer calls on VERSION: 2.14-671a BUILD: 180430
by codemonkey76 » Thu Aug 29, 2019 10:55 pm - 1 Replies
- 3390 Views
- Last post by williamconley
Sun Sep 08, 2019 12:17 pm
- Unable to transfer calls on VERSION: 2.14-671a BUILD: 180430
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- Carrier log missing for transfer on external(PSTN) number
by nikunj.kayasth » Thu Aug 22, 2019 12:07 am - 3 Replies
- 4855 Views
- Last post by williamconley
Sat Sep 07, 2019 6:10 pm
- Carrier log missing for transfer on external(PSTN) number
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- INGROUP Handle Method in Call Menu
by rbbumanlag » Tue Aug 27, 2019 11:44 pm - 1 Replies
- 5519 Views
- Last post by williamconley
Sat Sep 07, 2019 6:07 pm
- INGROUP Handle Method in Call Menu
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- what does "t" mean in the status field
by softwalk » Thu Aug 22, 2019 4:28 pm - 1 Replies
- 3428 Views
- Last post by williamconley
Sat Sep 07, 2019 4:39 pm
- what does "t" mean in the status field
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- Due to state of emergency in Florida MySQL script
by davesdatasystems » Fri Aug 30, 2019 9:49 am - 3 Replies
- 4393 Views
- Last post by williamconley
Fri Sep 06, 2019 1:10 pm
- Due to state of emergency in Florida MySQL script
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- click to call from website
by Jitin » Fri Aug 30, 2019 2:45 am - 7 Replies
- 8318 Views
- Last post by williamconley
Wed Sep 04, 2019 3:53 pm
- click to call from website
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- Changing queue music
by tanvirvalolok » Fri Aug 30, 2019 3:28 pm - 2 Replies
- 4020 Views
- Last post by tanvirvalolok
Fri Aug 30, 2019 4:57 pm
- Changing queue music
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- Call whisper
by pyke » Tue Mar 28, 2017 3:58 am - 3 Replies
- 6889 Views
- Last post by mflorell
Thu Aug 29, 2019 2:13 pm
- Call whisper
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- Issues with carrier
by 223552 » Thu Aug 29, 2019 2:08 am - 2 Replies
- 4317 Views
- Last post by ambiorixg12
Thu Aug 29, 2019 7:17 am
- Issues with carrier
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- Survey to Call Menu > Ingroup is not showing UID as phone
by tanvirvalolok » Tue Aug 27, 2019 4:37 pm - 4 Replies
- 5821 Views
- Last post by ambiorixg12
Wed Aug 28, 2019 11:23 am
- Survey to Call Menu > Ingroup is not showing UID as phone
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- blank calls
by JagdeepSingh » Wed Aug 14, 2019 1:31 pm - 4 Replies
- 5487 Views
- Last post by JagdeepSingh
Tue Aug 27, 2019 3:11 pm
- blank calls
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- Inbound call hangs up
by RMAH » Tue Aug 20, 2019 2:43 am - 5 Replies
- 6805 Views
- Last post by RMAH
Fri Aug 23, 2019 1:15 am
- Inbound call hangs up
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- Random CID Not Working
by zenithbsolutions » Tue Aug 13, 2019 4:27 pm - 9 Replies
- 10879 Views
- Last post by williamconley
Thu Aug 22, 2019 10:09 pm
- Random CID Not Working
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- How to know if my Vicidial version is Vicihost for Sounboard
by Shamir2706 » Thu Aug 22, 2019 3:20 am - 3 Replies
- 4147 Views
- Last post by Shamir2706
Thu Aug 22, 2019 7:45 am
- How to know if my Vicidial version is Vicihost for Sounboard
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- Cluster Setup for 600 Agents
by rustynail » Wed Mar 13, 2019 12:33 pm - 20 Replies
- 24450 Views
- Last post by williamconley
Wed Aug 21, 2019 4:44 pm
- Cluster Setup for 600 Agents
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- Agent Call log View
by ghernandez » Wed Aug 14, 2019 10:17 am - 2 Replies
- 3944 Views
- Last post by williamconley
Wed Aug 21, 2019 1:37 am
- Agent Call log View
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- ViciPhone
by hansg » Thu Aug 01, 2019 6:49 pm - 6 Replies
- 19737 Views
- Last post by williamconley
Wed Aug 21, 2019 1:25 am
- ViciPhone
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- Assign leads to specific agents
by bmamine » Thu Jan 28, 2016 1:02 pm - 5 Replies
- 6848 Views
- Last post by ghernandez
Mon Aug 19, 2019 9:23 am
- Assign leads to specific agents
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- Block abusive inbound calls
by rajivtech22 » Thu Aug 15, 2019 5:43 pm - 4 Replies
- 6340 Views
- Last post by williamconley
Sat Aug 17, 2019 9:06 am
- Block abusive inbound calls
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- How to Show CallerId used when exporting report
by escondido » Wed Aug 14, 2019 6:53 pm - 2 Replies
- 4527 Views
- Last post by escondido
Thu Aug 15, 2019 3:42 pm
- How to Show CallerId used when exporting report
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- Agent status is not updated - Vicidial
by chuentecural » Mon Aug 12, 2019 5:09 pm - 1 Replies
- 3275 Views
- Last post by williamconley
Thu Aug 15, 2019 8:12 am
- Agent status is not updated - Vicidial
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- 3-Way Transfer Call
by ccpict2019 » Thu Aug 08, 2019 2:39 am - 1 Replies
- 3442 Views
- Last post by williamconley
Thu Aug 15, 2019 8:06 am
- 3-Way Transfer Call
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- Help With Dispo Call URL
by walrouxe » Mon Aug 05, 2019 3:51 am - 3 Replies
- 5247 Views
- Last post by williamconley
Thu Aug 15, 2019 8:03 am
- Help With Dispo Call URL
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- Cancel Callback Hold
by ClearCall » Fri Aug 01, 2014 9:28 pm - 6 Replies
- 10409 Views
- Last post by mflorell
Wed Aug 14, 2019 7:32 am
- Cancel Callback Hold
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- Sync 2 Vici VULTR and DIGITAL OCEAN
by xodiacx » Tue Aug 06, 2019 11:35 pm - 6 Replies
- 7397 Views
- Last post by williamconley
Wed Aug 14, 2019 12:08 am
- Sync 2 Vici VULTR and DIGITAL OCEAN
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- Disposition set twice
by jikseyres16 » Mon Oct 02, 2017 4:01 pm - 2 Replies
- 6196 Views
- Last post by williamconley
Wed Aug 14, 2019 12:00 am
- Disposition set twice
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- Agent Auto Hang UP
by cromerorey » Thu Aug 08, 2019 9:19 am - 1 Replies
- 3249 Views
- Last post by williamconley
Tue Aug 13, 2019 11:58 pm
- Agent Auto Hang UP
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- Setting up In-Bound call centre
by 223552 » Tue Aug 13, 2019 6:41 pm - 5 Replies
- 48997 Views
- Last post by williamconley
Tue Aug 13, 2019 11:48 pm
- Setting up In-Bound call centre
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- Caller ID issue when transferring call in survey camp
by Jitin » Tue Aug 06, 2019 2:04 am - 8 Replies
- 9690 Views
- Last post by williamconley
Tue Aug 13, 2019 11:41 pm
- Caller ID issue when transferring call in survey camp
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- Server Upgrade !!!
by gequiros » Mon Aug 12, 2019 4:02 pm - 1 Replies
- 3217 Views
- Last post by williamconley
Tue Aug 13, 2019 11:27 pm
- Server Upgrade !!!
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- Transfer Call to outside center via SIP
by rockgeneral » Mon Aug 12, 2019 8:48 am - 3 Replies
- 4879 Views
- Last post by ambiorixg12
Tue Aug 13, 2019 9:05 pm
- Transfer Call to outside center via SIP
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- hangupcause.c:140 hangupcause_read: Unable to find info
by IPchicken » Tue Aug 06, 2019 12:49 pm - 2 Replies
- 8283 Views
- Last post by ambiorixg12
Tue Aug 13, 2019 8:53 pm
- hangupcause.c:140 hangupcause_read: Unable to find info
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- Campaigns do not generate calls - Vicidal
by chuentecural » Mon Aug 12, 2019 1:15 pm - 3 Replies
- 3997 Views
- Last post by chuentecural
Mon Aug 12, 2019 3:42 pm
- Campaigns do not generate calls - Vicidal
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- Call issues
by hansg » Fri Aug 09, 2019 5:55 am - 1 Replies
- 2957 Views
- Last post by williamconley
Mon Aug 12, 2019 12:44 pm
- Call issues
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- Call Recordings not ending with call [SOLVED]
by JamesGFelg » Mon Aug 05, 2019 7:48 am - 1 Replies
- 3264 Views
- Last post by williamconley
Sun Aug 11, 2019 6:51 pm
- Call Recordings not ending with call [SOLVED]
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- Show number of leads per list by default
by dspaan » Fri Aug 09, 2019 2:27 pm - 7 Replies
- 8605 Views
- Last post by williamconley
Sun Aug 11, 2019 10:23 am
- Show number of leads per list by default
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- Vicidial Voice issue when PRI down
by neeraj » Tue Jul 30, 2019 12:20 am - 5 Replies
- 10193 Views
- Last post by williamconley
Fri Aug 09, 2019 6:36 pm
- Vicidial Voice issue when PRI down
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- Dialing a specific list by one agent only
by dspaan » Thu Feb 24, 2011 2:20 pm - 4 Replies
- 7808 Views
- Last post by dspaan
Fri Aug 09, 2019 6:10 pm
- Dialing a specific list by one agent only
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- Disconnect local channels taken Vicidial
by chuentecural » Thu Aug 08, 2019 4:53 pm - 7 Replies
- 11765 Views
- Last post by williamconley
Fri Aug 09, 2019 11:05 am
- Disconnect local channels taken Vicidial
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- Missing Sales from Total on Real Time Screen?
by VFRDavid » Wed Apr 24, 2019 5:34 pm - 7 Replies
- 8841 Views
- Last post by williamconley
Thu Aug 08, 2019 5:18 pm
- Missing Sales from Total on Real Time Screen?
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- Root cause of having more than 1 customer on the line
by jessiekidfernando » Thu Apr 25, 2019 12:37 am - 3 Replies
- 5077 Views
- Last post by williamconley
Thu Aug 08, 2019 5:17 pm
- Root cause of having more than 1 customer on the line
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- DTMF Working in Call Menu But Not Inside In-groups
by puccibox73 » Sat Aug 03, 2019 6:52 am - 1 Replies
- 3466 Views
- Last post by williamconley
Thu Aug 08, 2019 1:39 pm
- DTMF Working in Call Menu But Not Inside In-groups
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- removing QCFAIL after certain hours
by Op3r » Fri Aug 02, 2019 9:01 am - 1 Replies
- 3541 Views
- Last post by williamconley
Thu Aug 08, 2019 1:29 pm
- removing QCFAIL after certain hours
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- Auto Hangup Inbound Calls after asking to be called back
by puccibox73 » Thu Aug 01, 2019 6:08 am - 1 Replies
- 3530 Views
- Last post by williamconley
Thu Aug 08, 2019 1:16 pm
- Auto Hangup Inbound Calls after asking to be called back
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- Vicibox 8.1.2 Segmentation Fault
by exile » Wed Jul 31, 2019 12:06 pm - 1 Replies
- 3314 Views
- Last post by williamconley
Thu Aug 08, 2019 1:12 pm
- Vicibox 8.1.2 Segmentation Fault
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- Data has disappeared from all campaign lists
by Kiresh26 » Mon Aug 05, 2019 10:50 pm - 7 Replies
- 9137 Views
- Last post by williamconley
Thu Aug 08, 2019 1:09 pm
- Data has disappeared from all campaign lists
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- Check for call running, please wait: 1
by joebiden » Tue Aug 06, 2019 4:34 pm - 3 Replies
- 5257 Views
- Last post by mflorell
Thu Aug 08, 2019 8:30 am
- Check for call running, please wait: 1
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- VICIPHONE NO SESSION
by ruben23 » Sat Jul 20, 2019 11:47 pm - 6 Replies
- 9656 Views
- Last post by williamconley
Mon Aug 05, 2019 9:30 am
- VICIPHONE NO SESSION
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