Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
-
- Announcements
- Replies
- Views
- Last post
-
- Recommended VICIdial Security Upgrade Notice: September 2024
by mflorell » Tue Sep 17, 2024 7:48 am - 8 Replies
- 66776 Views
- Last post by mtendemichael
Thu Oct 24, 2024 8:34 am
- Recommended VICIdial Security Upgrade Notice: September 2024
-
- Topics
- Replies
- Views
- Last post
-
- In ratio Mode Vici doenst tranfer the call to agents
by macaruchi » Wed Apr 10, 2019 10:15 am - 2 Replies
- 3867 Views
- Last post by williamconley
Thu Apr 18, 2019 12:06 am
- In ratio Mode Vici doenst tranfer the call to agents
-
- Call times
by Basemmansor66 » Fri Apr 12, 2019 10:13 am - 6 Replies
- 11226 Views
- Last post by williamconley
Thu Apr 18, 2019 12:04 am
- Call times
-
- Restrict Agents to 8 Hours Calling Per Day
by zenithbsolutions » Mon Apr 15, 2019 8:26 am - 5 Replies
- 5910 Views
- Last post by williamconley
Wed Apr 17, 2019 10:10 am
- Restrict Agents to 8 Hours Calling Per Day
-
- Automatic callbacks re-queue in cbhold after missed call
by irodel_ini » Wed Jun 27, 2018 5:39 pm - 3 Replies
- 7182 Views
- Last post by omarrodriguezt
Wed Apr 17, 2019 6:38 am
- Automatic callbacks re-queue in cbhold after missed call
-
- Outbound Calls limited on new vicidial 8.1.2 setup
by esampark » Wed Apr 10, 2019 9:56 am - 10 Replies
- 12122 Views
- Last post by williamconley
Mon Apr 15, 2019 3:58 pm
- Outbound Calls limited on new vicidial 8.1.2 setup
-
- Moving custom fields between two Vicidial servers.
by edooze » Sun May 17, 2015 7:57 am - 7 Replies
- 9036 Views
- Last post by williamconley
Mon Apr 15, 2019 11:46 am
- Moving custom fields between two Vicidial servers.
-
- Comments in Filters?
by mrgunston » Thu Apr 11, 2019 8:40 pm - 1 Replies
- 3366 Views
- Last post by williamconley
Thu Apr 11, 2019 9:01 pm
- Comments in Filters?
-
- Advice or Support needed to build 600 to 1000 seats
by naresh6119 » Tue Mar 19, 2019 8:02 am - 6 Replies
- 8377 Views
- Last post by austin.rock9
Thu Apr 11, 2019 12:10 pm
- Advice or Support needed to build 600 to 1000 seats
-
- Different lead ID but same phone number
by jessiekidfernando » Mon Apr 08, 2019 10:32 pm - 5 Replies
- 6918 Views
- Last post by williamconley
Thu Apr 11, 2019 11:00 am
- Different lead ID but same phone number
-
- Debug inbound without console
by smontoya » Wed Apr 10, 2019 5:07 pm - 2 Replies
- 4608 Views
- Last post by smontoya
Wed Apr 10, 2019 5:59 pm
- Debug inbound without console
-
- Error in Asterisk
by rameez.amjad4 » Fri Apr 05, 2019 2:45 pm - 1 Replies
- 5187 Views
- Last post by williamconley
Mon Apr 08, 2019 9:03 pm
- Error in Asterisk
-
- Can't update lead using API
by mrgunston » Mon Apr 08, 2019 8:25 pm - 1 Replies
- 3443 Views
- Last post by williamconley
Mon Apr 08, 2019 8:37 pm
- Can't update lead using API
-
- campaign Whatsapp
by cvillarreal77 » Thu Apr 04, 2019 10:04 pm - 2 Replies
- 4605 Views
- Last post by cvillarreal77
Fri Apr 05, 2019 8:31 pm
- campaign Whatsapp
-
- virtualization
by cvillarreal77 » Wed Apr 03, 2019 8:02 pm - 4 Replies
- 6180 Views
- Last post by cvillarreal77
Thu Apr 04, 2019 9:56 pm
- virtualization
-
- Office setup
by caloi » Thu Mar 21, 2019 10:39 am - 13 Replies
- 13283 Views
- Last post by caloi
Thu Apr 04, 2019 4:50 pm
- Office setup
-
- Callback inbound DROP calls immediately with Lead recycling
by dspaan » Wed Apr 03, 2019 9:56 am - 2 Replies
- 4436 Views
- Last post by mflorell
Wed Apr 03, 2019 6:21 pm
- Callback inbound DROP calls immediately with Lead recycling
-
- OUTBOUND CAMPAIG
by jps000 » Wed Apr 03, 2019 3:03 pm - 2 Replies
- 4016 Views
- Last post by jps000
Wed Apr 03, 2019 4:55 pm
- OUTBOUND CAMPAIG
-
- timer on agent screen [Resolved]
by dreedy » Fri Mar 29, 2019 9:35 am - 5 Replies
- 6854 Views
- Last post by dreedy
Wed Apr 03, 2019 10:02 am
- timer on agent screen [Resolved]
-
- Send automated answer to AMD and any Number
by blessnick » Tue Mar 06, 2018 1:48 am - 21 Replies
- 27934 Views
- Last post by mflorell
Wed Apr 03, 2019 9:03 am
- Send automated answer to AMD and any Number
-
- State Call Time not working.
by jessiekidfernando » Tue Mar 26, 2019 3:39 am - 4 Replies
- 5944 Views
- Last post by jessiekidfernando
Tue Apr 02, 2019 10:36 pm
- State Call Time not working.
-
- Configuring X100P card
by lexer » Tue Apr 02, 2019 9:16 am - 4 Replies
- 6052 Views
- Last post by williamconley
Tue Apr 02, 2019 4:36 pm
- Configuring X100P card
-
- Specified key was too long; during db upgrade script
by rockgeneral » Wed Dec 14, 2016 5:56 pm - 17 Replies
- 20404 Views
- Last post by cavagnaro
Tue Apr 02, 2019 3:00 pm
- Specified key was too long; during db upgrade script
-
- Custom Fields field type Script special characters
by thephaseusa » Mon Apr 01, 2019 10:57 am - 1 Replies
- 3452 Views
- Last post by omarrodriguezt
Tue Apr 02, 2019 1:57 pm
- Custom Fields field type Script special characters
-
- Vicibox cluster wizzard
by dspaan » Sun Mar 10, 2019 4:26 pm - 1 Replies
- 3754 Views
- Last post by williamconley
Tue Apr 02, 2019 10:44 am
- Vicibox cluster wizzard
-
- Vicidial operation on Slave Server
by muyousif » Tue Apr 02, 2019 1:43 am - 1 Replies
- 5126 Views
- Last post by williamconley
Tue Apr 02, 2019 10:18 am
- Vicidial operation on Slave Server
-
- Dropped Calls
by mrgunston » Fri Mar 29, 2019 1:53 am - 4 Replies
- 7682 Views
- Last post by ambiorixg12
Mon Apr 01, 2019 10:38 pm
- Dropped Calls
-
- Campaign CallerID
by cvillarreal77 » Fri Mar 29, 2019 8:13 pm - 2 Replies
- 4214 Views
- Last post by cvillarreal77
Sun Mar 31, 2019 1:23 pm
- Campaign CallerID
-
- Api for agent
by finntama » Sat Mar 30, 2019 9:19 am - 4 Replies
- 6225 Views
- Last post by williamconley
Sun Mar 31, 2019 11:29 am
- Api for agent
-
- agi-VDAD_ALL_outbound.agi. not sending the correct data.
by jessiekidfernando » Sat Mar 30, 2019 12:20 am - 3 Replies
- 5466 Views
- Last post by williamconley
Sat Mar 30, 2019 11:38 pm
- agi-VDAD_ALL_outbound.agi. not sending the correct data.
-
- No Agent Sounds " You are the only person in this conference
by amitiyer » Fri Mar 29, 2019 12:51 pm - 11 Replies
- 15120 Views
- Last post by williamconley
Sat Mar 30, 2019 12:47 pm
- No Agent Sounds " You are the only person in this conference
-
- Proper way of rebooting vicidial servers
by jessiekidfernando » Fri Mar 29, 2019 10:00 pm - 6 Replies
- 8800 Views
- Last post by jessiekidfernando
Sat Mar 30, 2019 1:00 am
- Proper way of rebooting vicidial servers
-
- CLARIFICATION
by Leckbush » Tue Mar 26, 2019 11:39 am - 3 Replies
- 5017 Views
- Last post by williamconley
Fri Mar 29, 2019 7:33 am
- CLARIFICATION
-
- Vicidial 8.0.0 how to install Master Slave mysql DB
by manos » Sat Mar 23, 2019 7:48 am - 10 Replies
- 11919 Views
- Last post by manos
Fri Mar 29, 2019 4:31 am
- Vicidial 8.0.0 how to install Master Slave mysql DB
-
- Sometimes call showing NO LIVE CALL
by jessiekidfernando » Fri Mar 22, 2019 10:46 pm - 14 Replies
- 14451 Views
- Last post by williamconley
Thu Mar 28, 2019 8:04 pm
- Sometimes call showing NO LIVE CALL
-
- Manual Dial is OK , Auto dialer hangs up after 6 seconds
by EXviciman » Wed Feb 20, 2019 6:21 pm - 9 Replies
- 9297 Views
- Last post by zenithbsolutions
Thu Mar 28, 2019 1:25 am
- Manual Dial is OK , Auto dialer hangs up after 6 seconds
-
- Forms Web
by jfonseca10 » Thu Feb 28, 2019 5:01 pm - 4 Replies
- 6628 Views
- Last post by jfonseca10
Wed Mar 27, 2019 5:22 pm
- Forms Web
-
- In-group manual dial
by cdaniel » Mon Mar 25, 2019 1:27 pm - 3 Replies
- 5164 Views
- Last post by williamconley
Wed Mar 27, 2019 3:02 pm
- In-group manual dial
-
- How to automatically block a caller ID
by jessiekidfernando » Fri Mar 22, 2019 4:50 pm - 10 Replies
- 11165 Views
- Last post by mflorell
Wed Mar 27, 2019 4:22 am
- How to automatically block a caller ID
-
- Inbound "agent alert" does not work on clustered environment
by mrgunston » Mon Mar 25, 2019 7:37 pm - 1 Replies
- 3475 Views
- Last post by williamconley
Mon Mar 25, 2019 7:51 pm
- Inbound "agent alert" does not work on clustered environment
-
- Delay to connect to Vicidial and Softphone
by macaruchi » Thu Mar 21, 2019 3:53 pm - 9 Replies
- 10282 Views
- Last post by williamconley
Thu Mar 21, 2019 9:55 pm
- Delay to connect to Vicidial and Softphone
-
- DID call recording if call dropped from Queue.
by udy786 » Wed Mar 20, 2019 4:53 am - 12 Replies
- 12669 Views
- Last post by udy786
Thu Mar 21, 2019 9:13 pm
- DID call recording if call dropped from Queue.
-
- Transfers using 3 way - Report?
by llombardi » Mon Mar 18, 2019 4:49 pm - 9 Replies
- 15006 Views
- Last post by williamconley
Thu Mar 21, 2019 3:07 pm
- Transfers using 3 way - Report?
-
- Press callback queue insights
by dspaan » Tue Mar 19, 2019 5:01 am - 3 Replies
- 5078 Views
- Last post by williamconley
Thu Mar 21, 2019 10:45 am
- Press callback queue insights
-
- Robo Blocking
by roljac » Wed Mar 20, 2019 4:10 pm - 5 Replies
- 6168 Views
- Last post by williamconley
Thu Mar 21, 2019 10:28 am
- Robo Blocking
-
- Call_Log.MYD
by hansg » Thu Mar 21, 2019 5:09 am - 1 Replies
- 3429 Views
- Last post by omarrodriguezt
Thu Mar 21, 2019 7:46 am
- Call_Log.MYD
-
- CALLED COUNTS WITHIN THE LIST INTERPRETATION
by jps000 » Wed Mar 20, 2019 8:54 pm - 5 Replies
- 6142 Views
- Last post by jps000
Wed Mar 20, 2019 11:40 pm
- CALLED COUNTS WITHIN THE LIST INTERPRETATION
-
- Possible to disable agent UI button based on condition?
by jshasteen » Tue Mar 19, 2019 9:07 am - 3 Replies
- 4685 Views
- Last post by jshasteen
Wed Mar 20, 2019 8:30 am
- Possible to disable agent UI button based on condition?
-
- MYSQL Issue
by prosenjit2009 » Mon Mar 18, 2019 12:49 pm - 5 Replies
- 9236 Views
- Last post by williamconley
Tue Mar 19, 2019 11:21 am
- MYSQL Issue
-
- Cannot export drops
by dspaan » Fri Feb 15, 2019 7:30 am - 16 Replies
- 17141 Views
- Last post by dspaan
Tue Mar 19, 2019 5:02 am
- Cannot export drops
Who is online
Users browsing this forum: No registered users and 107 guests
Forum permissions
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum