All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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- Manual dial vs external_dial API
by vicinewman » Fri Sep 14, 2018 5:01 pm
- 1 Replies
- 3920 Views
- Last post by williamconley
Fri Sep 14, 2018 5:57 pm
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- Call goes to queue but never connects to agent
by jheengoo » Tue Sep 11, 2018 1:29 pm
- 9 Replies
- 11132 Views
- Last post by williamconley
Fri Sep 14, 2018 1:54 pm
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- Used Vici Server as archive but still not connecting
by devin.it3 » Thu Sep 13, 2018 7:30 pm
- 1 Replies
- 3648 Views
- Last post by williamconley
Fri Sep 14, 2018 12:12 pm
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- Transfer of calls not working on certain soft phones
by viciexpand » Tue Apr 19, 2016 6:05 pm
- 6 Replies
- 9379 Views
- Last post by sarxiejr
Fri Sep 14, 2018 11:51 am
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- Capture HTTP response Code through AGI
by himanshu.jaiswal » Thu Sep 13, 2018 12:55 pm
- 1 Replies
- 4183 Views
- Last post by himanshu.jaiswal
Fri Sep 14, 2018 7:26 am
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- Cannot approve lead in QC queue
by dspaan » Fri Sep 14, 2018 2:17 am
- 1 Replies
- 3282 Views
- Last post by dspaan
Fri Sep 14, 2018 4:26 am
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- Kernel NMI Watchdog
by admnaidu » Mon Sep 10, 2018 1:27 am
- 2 Replies
- 6599 Views
- Last post by admnaidu
Fri Sep 14, 2018 12:23 am
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- setup inbound dialplan to pass thru different sip extensions
by sarxiejr » Wed Sep 12, 2018 5:04 pm
- 1 Replies
- 4316 Views
- Last post by williamconley
Wed Sep 12, 2018 5:14 pm
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- UID showing instead of CID
by c20xh2 » Thu Feb 08, 2018 9:40 am
- 13 Replies
- 38462 Views
- Last post by pacman69
Wed Sep 12, 2018 11:09 am
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- Switch back and forth when transferring a call
by dspaan » Sat Aug 25, 2018 4:52 am
- 5 Replies
- 7943 Views
- Last post by williamconley
Wed Sep 12, 2018 10:04 am
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- Answering Machine(AMD) detection on all answered calls
by pratik » Sun Sep 09, 2018 8:39 am
- 3 Replies
- 9105 Views
- Last post by williamconley
Tue Sep 11, 2018 8:56 pm
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- vicidial cluster mode
by ambiorixg12 » Fri Sep 07, 2018 11:15 pm
- 5 Replies
- 8138 Views
- Last post by williamconley
Tue Sep 11, 2018 8:35 pm
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- Detect Switched off phone
by sohaib » Sat Sep 08, 2018 2:36 am
- 2 Replies
- 4010 Views
- Last post by blackbird2306
Tue Sep 11, 2018 6:28 am
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- Call Note
by kennow » Fri Sep 29, 2017 8:41 am
- 5 Replies
- 9568 Views
- Last post by mflorell
Mon Sep 10, 2018 10:42 pm
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- Asterisk not Reload
by cromerorey » Mon Sep 10, 2018 2:02 pm
- 2 Replies
- 4176 Views
- Last post by cromerorey
Mon Sep 10, 2018 8:48 pm
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- SQL or API to determine number of calls ringing?
by mrgunston » Mon Sep 10, 2018 12:43 am
- 2 Replies
- 4419 Views
- Last post by mrgunston
Mon Sep 10, 2018 5:43 pm
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- Proper Ratio for Remote Agent Survey Dialing
by jikseyres16 » Mon Sep 10, 2018 12:13 am
- 2 Replies
- 4520 Views
- Last post by jikseyres16
Mon Sep 10, 2018 5:23 pm
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- Hopper dialing completed / unworkable leads
by SPAMSAM » Thu Sep 06, 2018 4:48 pm
- 1 Replies
- 3224 Views
- Last post by uncapped_shady
Mon Sep 10, 2018 5:22 pm
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- Agentdirect call goes in agent queue, but not grabbed
by ConnectedDialer » Mon Jul 23, 2018 11:40 am
- 1 Replies
- 5558 Views
- Last post by jheengoo
Mon Sep 10, 2018 2:33 pm
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- useronly callbacks being dialed by other users manually
by TwistedFister » Fri Sep 07, 2018 1:05 pm
- 5 Replies
- 7386 Views
- Last post by williamconley
Sat Sep 08, 2018 12:08 pm
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- Vicidial and Nagios
by dspaan » Thu Sep 06, 2018 7:59 am
- 2 Replies
- 4938 Views
- Last post by mflorell
Thu Sep 06, 2018 3:57 pm
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- IVR - text to speech, speech to text
by jkalin1 » Wed Sep 05, 2018 4:45 pm
- 1 Replies
- 4020 Views
- Last post by mflorell
Thu Sep 06, 2018 3:53 pm
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- PBXWebPhone Vicibox 8.0.1
by rheymzkilove » Wed Sep 05, 2018 1:20 am
- 1 Replies
- 3952 Views
- Last post by williamconley
Wed Sep 05, 2018 8:19 pm
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- Agent View > Other agent status: panel
by donX » Mon Oct 16, 2017 1:03 am
- 6 Replies
- 14110 Views
- Last post by blackbird2306
Tue Sep 04, 2018 11:55 am
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- call initiating from another campaign
by ivschakravarthi » Tue Sep 04, 2018 7:12 am
- 1 Replies
- 3724 Views
- Last post by williamconley
Tue Sep 04, 2018 11:07 am
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- Ingroup drop action caller ID
by dspaan » Mon Sep 03, 2018 4:47 pm
- 3 Replies
- 5864 Views
- Last post by williamconley
Mon Sep 03, 2018 5:50 pm
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- events and customer hangup
by vicinewman » Sun Sep 02, 2018 3:34 pm
- 2 Replies
- 5821 Views
- Last post by blackbird2306
Mon Sep 03, 2018 5:37 pm
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- search recording from ingroup using uniqueid
by Op3r » Mon Sep 03, 2018 10:45 am
- 2 Replies
- 4976 Views
- Last post by Op3r
Mon Sep 03, 2018 3:40 pm
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- Preview Dial time limit
by khuff » Wed Aug 29, 2018 11:49 am
- 5 Replies
- 7504 Views
- Last post by blackbird2306
Mon Sep 03, 2018 6:10 am
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- Campaigns detail view blank after updating
by uncapped_shady » Thu Aug 16, 2018 3:06 am
- 2 Replies
- 4969 Views
- Last post by mflorell
Sun Sep 02, 2018 7:03 am
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- Delay in Agent Phone Ringing
by ivschakravarthi » Fri Aug 31, 2018 7:41 am
- 4 Replies
- 7081 Views
- Last post by williamconley
Sat Sep 01, 2018 12:57 pm
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- hangup_cause and dial status in Dispo URL
by santhuarnold » Fri Aug 31, 2018 11:09 am
- 1 Replies
- 3927 Views
- Last post by williamconley
Fri Aug 31, 2018 11:49 am
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- AMD 8369 issue
by ed123 » Thu Aug 30, 2018 6:30 am
- 10 Replies
- 12144 Views
- Last post by ed123
Fri Aug 31, 2018 5:29 am
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- Incoming number changed to YXX after Queue Timeout
by sohaib » Thu Aug 30, 2018 12:23 am
- 3 Replies
- 5191 Views
- Last post by blackbird2306
Fri Aug 31, 2018 3:03 am
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- Forgot to change timezone during cluster install
by devin.it3 » Wed Aug 29, 2018 10:42 am
- 16 Replies
- 26246 Views
- Last post by devin.it3
Thu Aug 30, 2018 1:25 pm
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- Voicemail Box limit time of message
by thephaseusa » Thu Aug 30, 2018 10:20 am
- 1 Replies
- 3720 Views
- Last post by blackbird2306
Thu Aug 30, 2018 11:06 am
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- On-Hook Delay in call landing
by sohaib » Mon Aug 27, 2018 5:48 am
- 1 Replies
- 4041 Views
- Last post by williamconley
Wed Aug 29, 2018 8:37 pm
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- Hangup after on-hook inbound call
by dspaan » Tue Aug 28, 2018 2:12 am
- 15 Replies
- 16771 Views
- Last post by williamconley
Wed Aug 29, 2018 7:57 pm
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- High database queries causing huge lags
by infinitegary » Tue Aug 28, 2018 11:17 am
- 2 Replies
- 4818 Views
- Last post by williamconley
Tue Aug 28, 2018 12:59 pm
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- Redirect IB call to VOICEMAIL via IB DID
by donX » Sat Aug 25, 2018 3:17 am
- 3 Replies
- 5332 Views
- Last post by williamconley
Sun Aug 26, 2018 1:07 pm
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- How to change audio for AgiMonitor
by cvillarreal77 » Wed Aug 01, 2018 7:51 pm
- 1 Replies
- 5032 Views
- Last post by williamconley
Sat Aug 25, 2018 5:46 pm
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- Auto Dial not working: RATIO
by donX » Tue Jul 31, 2018 10:24 am
- 7 Replies
- 9561 Views
- Last post by donX
Sat Aug 25, 2018 5:27 am
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- survey campaign direct to callmenu not working
by vijaymuddu » Wed Aug 22, 2018 7:33 am
- 6 Replies
- 7819 Views
- Last post by vijaymuddu
Thu Aug 23, 2018 1:24 am
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- Leads from certain list do not load into hopper
by Polareious » Thu Aug 09, 2018 4:12 pm
- 2 Replies
- 5055 Views
- Last post by Polareious
Wed Aug 22, 2018 2:57 pm
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- Alter "Agent Call Log View Override" using the API
by RichTorres » Tue Aug 21, 2018 3:25 pm
- 1 Replies
- 3715 Views
- Last post by williamconley
Tue Aug 21, 2018 3:51 pm
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- Some recordings are empty
by ConnectedDialer » Mon Aug 20, 2018 10:21 am
- 3 Replies
- 5477 Views
- Last post by williamconley
Tue Aug 21, 2018 2:32 pm
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- odd system freeze up
by TwistedFister » Mon Aug 20, 2018 3:03 pm
- 1 Replies
- 3909 Views
- Last post by williamconley
Mon Aug 20, 2018 3:25 pm
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- Error 401 from Vicidial server
by Papers » Sat Aug 18, 2018 7:28 pm
- 2 Replies
- 8506 Views
- Last post by Papers
Sat Aug 18, 2018 9:38 pm
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- Recording Troubleshooting
by dominion » Thu Aug 16, 2018 1:46 pm
- 5 Replies
- 7775 Views
- Last post by williamconley
Fri Aug 17, 2018 3:46 pm
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- User Level
by ced » Wed Apr 29, 2009 2:57 pm
- 7 Replies
- 13609 Views
- Last post by Scripts
Fri Aug 17, 2018 3:45 pm
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