Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
-
- Announcements
- Replies
- Views
- Last post
-
- Recommended VICIdial Security Upgrade Notice: September 2024
by mflorell » Tue Sep 17, 2024 7:48 am - 8 Replies
- 65606 Views
- Last post by mtendemichael
Thu Oct 24, 2024 8:34 am
- Recommended VICIdial Security Upgrade Notice: September 2024
-
- Topics
- Replies
- Views
- Last post
-
- Remote Agent Login Not Working
by bronson » Tue Jun 07, 2022 8:15 pm - 2 Replies
- 2239 Views
- Last post by bronson
Wed Jun 08, 2022 10:55 am
- Remote Agent Login Not Working
-
- ADMIN CHANGE LOG (Section Records)
by karely90 » Wed Jun 01, 2022 6:28 pm - 6 Replies
- 4172 Views
- Last post by carpenox
Mon Jun 06, 2022 4:59 pm
- ADMIN CHANGE LOG (Section Records)
-
- Time Sync Error
by dinstar » Mon Jun 06, 2022 12:27 am - 2 Replies
- 2485 Views
- Last post by williamconley
Mon Jun 06, 2022 1:36 pm
- Time Sync Error
-
- MULTI_LEAD on manual dial campaign
by SPAMSAM » Mon Jun 06, 2022 9:47 am - 1 Replies
- 1827 Views
- Last post by williamconley
Mon Jun 06, 2022 1:32 pm
- MULTI_LEAD on manual dial campaign
-
- Too many login attempts
by dspaan » Thu Apr 30, 2015 7:06 am - 14 Replies
- 24024 Views
- Last post by carpenox
Mon Jun 06, 2022 1:29 pm
- Too many login attempts
-
- How to enable ODBC Storage for Voicemail using Vicibox
by LEOXXX » Fri Mar 11, 2022 12:56 pm - 8 Replies
- 7289 Views
- Last post by williamconley
Sun Jun 05, 2022 12:18 pm
- How to enable ODBC Storage for Voicemail using Vicibox
-
- Vicidial - Export Call Report Issue
by ramizuabhalim » Tue May 31, 2022 8:44 pm - 4 Replies
- 3530 Views
- Last post by ramizuabhalim
Thu Jun 02, 2022 9:59 pm
- Vicidial - Export Call Report Issue
-
- No Agent Call URL [LIST] Not working
by ztec_za » Tue Feb 15, 2022 3:30 pm - 4 Replies
- 4101 Views
- Last post by williamconley
Thu Jun 02, 2022 1:33 pm
- No Agent Call URL [LIST] Not working
-
- Load New Leads UNDO
by bronson » Tue Nov 23, 2021 9:17 am - 3 Replies
- 3643 Views
- Last post by bronson
Wed Jun 01, 2022 4:17 pm
- Load New Leads UNDO
-
- Unable To Send DTMF Digit From Softphone in Vicidial
by Ikram_Ali » Sun Mar 06, 2022 6:23 pm - 3 Replies
- 3418 Views
- Last post by williamconley
Wed Jun 01, 2022 3:28 pm
- Unable To Send DTMF Digit From Softphone in Vicidial
-
- Vicidial Logs - System Issue or Agent Issue
by ramizuabhalim » Mon May 23, 2022 5:25 am - 8 Replies
- 4625 Views
- Last post by williamconley
Wed Jun 01, 2022 3:16 pm
- Vicidial Logs - System Issue or Agent Issue
-
- Agent Disappearing on Real Time Screen after 360 minutes
by lemmor27 » Tue Apr 05, 2022 7:40 am - 6 Replies
- 4603 Views
- Last post by williamconley
Tue May 31, 2022 2:42 pm
- Agent Disappearing on Real Time Screen after 360 minutes
-
- Call without agent
by krloskmarillo » Tue May 31, 2022 10:14 am - 1 Replies
- 1537 Views
- Last post by williamconley
Tue May 31, 2022 2:39 pm
- Call without agent
-
- Automated report sending blank
by mark.robinson » Tue Oct 05, 2021 9:53 am - 1 Replies
- 3449 Views
- Last post by williamconley
Mon May 30, 2022 3:03 pm
- Automated report sending blank
-
- Missing Recording link for user stats
by worseo » Wed May 18, 2022 9:04 am - 9 Replies
- 5480 Views
- Last post by williamconley
Mon May 30, 2022 2:31 pm
- Missing Recording link for user stats
-
- problem with Export Leads Report
by Fares MEHENI » Thu May 05, 2022 11:31 am - 10 Replies
- 10514 Views
- Last post by Fares MEHENI
Mon May 30, 2022 9:10 am
- problem with Export Leads Report
-
- Cannot configure email for VICIdial v10.0.1
by wt403 » Sat May 28, 2022 3:21 am - 4 Replies
- 3005 Views
- Last post by carpenox
Sun May 29, 2022 3:09 pm
- Cannot configure email for VICIdial v10.0.1
-
- API transfer to ingroup fails if AGENTDIRECT selected
by jamiemurray » Mon Oct 11, 2021 8:51 am - 1 Replies
- 3548 Views
- Last post by williamconley
Sun May 29, 2022 2:47 pm
- API transfer to ingroup fails if AGENTDIRECT selected
-
- MeetMe Beep - remove it on customer side
by phil_discount » Tue Sep 29, 2009 8:51 am - 7 Replies
- 11129 Views
- Last post by williamconley
Sun May 29, 2022 12:15 pm
- MeetMe Beep - remove it on customer side
-
- Dead call on manual dial via xlite!
by paulo111 » Fri Apr 30, 2021 10:03 am - 3 Replies
- 4901 Views
- Last post by williamconley
Thu May 26, 2022 12:52 pm
- Dead call on manual dial via xlite!
-
- Knowing a call is finished completely from the database
by nadavk » Tue Oct 19, 2021 6:18 am - 1 Replies
- 3692 Views
- Last post by williamconley
Wed May 25, 2022 12:29 pm
- Knowing a call is finished completely from the database
-
- SALE status being inserted in hopper
by TanShabani » Thu Mar 31, 2022 2:55 am - 8 Replies
- 5481 Views
- Last post by williamconley
Wed May 25, 2022 12:26 pm
- SALE status being inserted in hopper
-
- Agent module lock
by Jfonk8910 » Tue Mar 22, 2022 4:36 pm - 14 Replies
- 7705 Views
- Last post by williamconley
Tue May 24, 2022 4:11 pm
- Agent module lock
-
- No Sound - File confbridge-join does not exist
by savagenoob » Wed Apr 13, 2022 4:29 pm - 2 Replies
- 2859 Views
- Last post by williamconley
Tue May 24, 2022 4:00 pm
- No Sound - File confbridge-join does not exist
-
- Where are the places where callerid (number) is set?
by ConnectedDialer » Wed Feb 16, 2022 9:37 am - 4 Replies
- 4581 Views
- Last post by williamconley
Tue May 24, 2022 3:49 pm
- Where are the places where callerid (number) is set?
-
- Amazon Lex Integration
by rustynail » Mon Apr 11, 2022 11:03 am - 3 Replies
- 3101 Views
- Last post by williamconley
Tue May 24, 2022 3:44 pm
- Amazon Lex Integration
-
- Routing calls to inbound group without answer and MOH
by airflux » Wed May 18, 2022 6:05 am - 5 Replies
- 3857 Views
- Last post by williamconley
Tue May 24, 2022 11:48 am
- Routing calls to inbound group without answer and MOH
-
- AGENTDIRECT "If you know your parties extension"
by richmac2018 » Wed May 20, 2020 10:21 am - 6 Replies
- 7796 Views
- Last post by carpenox
Sun May 22, 2022 6:50 am
- AGENTDIRECT "If you know your parties extension"
-
- Vicidial inaccessible after VPS reboot.
by cyberkyd » Thu May 19, 2022 8:54 pm - 2 Replies
- 2346 Views
- Last post by williamconley
Sat May 21, 2022 8:07 pm
- Vicidial inaccessible after VPS reboot.
-
- Agent activity pause code with 0 pause time
by webudo » Tue May 10, 2022 12:29 pm - 5 Replies
- 3934 Views
- Last post by williamconley
Sat May 21, 2022 8:00 pm
- Agent activity pause code with 0 pause time
-
- Ingroup ring-all not working as it should.
by mosses » Wed May 18, 2022 4:56 pm - 4 Replies
- 3224 Views
- Last post by williamconley
Sat May 21, 2022 7:41 pm
- Ingroup ring-all not working as it should.
-
- Password encryption and chat generating high load
by webudo » Wed May 18, 2022 5:23 pm - 3 Replies
- 2778 Views
- Last post by webudo
Thu May 19, 2022 11:02 am
- Password encryption and chat generating high load
-
- time synchronization error & 127.0.0.1 unable to authenticat
by sue136 » Thu Jan 30, 2020 9:41 pm - 5 Replies
- 7992 Views
- Last post by williamconley
Wed May 18, 2022 10:27 pm
- time synchronization error & 127.0.0.1 unable to authenticat
-
- Prercorded message to answering machine, connect live calls
by cyberkyd » Thu May 12, 2022 1:42 pm - 5 Replies
- 4953 Views
- Last post by cyberkyd
Wed May 18, 2022 3:56 pm
- Prercorded message to answering machine, connect live calls
-
- Set up a Press 1 Campaign along with Voicemail drop for AMD.
by cyberkyd » Mon May 16, 2022 3:54 am - 4 Replies
- 3680 Views
- Last post by cyberkyd
Wed May 18, 2022 3:48 pm
- Set up a Press 1 Campaign along with Voicemail drop for AMD.
-
- Catch Dropped Calls from call menu to a list
by callcentertech » Wed Dec 22, 2021 9:29 am - 1 Replies
- 3211 Views
- Last post by williamconley
Wed May 18, 2022 2:54 pm
- Catch Dropped Calls from call menu to a list
-
- Barging Not Working
by Ikram_Ali » Wed May 18, 2022 4:41 am - 2 Replies
- 2276 Views
- Last post by williamconley
Wed May 18, 2022 2:52 pm
- Barging Not Working
-
- SAVE DROP CALLS IN A LIST IN AN INBOUND CAMPAIGN
by dgxa » Wed May 18, 2022 9:05 am - 1 Replies
- 1814 Views
- Last post by carpenox
Wed May 18, 2022 9:41 am
- SAVE DROP CALLS IN A LIST IN AN INBOUND CAMPAIGN
-
- Yeastar Neogate TG1600 configuration with vicidial inbound
by worseo » Thu May 12, 2022 11:06 am - 1 Replies
- 2203 Views
- Last post by williamconley
Mon May 16, 2022 12:57 pm
- Yeastar Neogate TG1600 configuration with vicidial inbound
-
- Remote Agents Caller ID
by covarrubiasgg » Fri Jan 12, 2018 5:31 pm - 3 Replies
- 7949 Views
- Last post by williamconley
Wed May 11, 2022 11:29 am
- Remote Agents Caller ID
-
- NEW CARRIER CAUSE SYNC TIME ERROR
by covarrubiasgg » Tue Jan 18, 2022 3:47 pm - 1 Replies
- 2990 Views
- Last post by williamconley
Wed May 11, 2022 10:01 am
- NEW CARRIER CAUSE SYNC TIME ERROR
-
- Remote Agent call Hangup issue on caller hangup
by govindbairwa90 » Fri May 06, 2022 1:32 am - 6 Replies
- 4568 Views
- Last post by williamconley
Wed May 11, 2022 9:57 am
- Remote Agent call Hangup issue on caller hangup
-
- Vicidial Group queue to call the next number and not hang-up
by rahat651 » Tue Jun 23, 2020 5:25 pm - 16 Replies
- 15360 Views
- Last post by williamconley
Tue May 10, 2022 3:03 pm
- Vicidial Group queue to call the next number and not hang-up
-
- How to send answering machine calls to next available agent
by cyberkyd » Sat May 07, 2022 5:56 pm - 5 Replies
- 4190 Views
- Last post by williamconley
Tue May 10, 2022 9:04 am
- How to send answering machine calls to next available agent
-
- Dialer Slow When I Am The Only User
by ferchment » Sat Feb 26, 2022 11:32 am - 1 Replies
- 2523 Views
- Last post by williamconley
Fri May 06, 2022 3:43 pm
- Dialer Slow When I Am The Only User
-
- IVR Blasting Setup
by prabinnair » Mon Feb 28, 2022 1:40 am - 1 Replies
- 2780 Views
- Last post by williamconley
Fri May 06, 2022 3:41 pm
- IVR Blasting Setup
-
- SVN Version Showing 0
by Ikram_Ali » Wed Apr 20, 2022 6:11 am - 9 Replies
- 6526 Views
- Last post by williamconley
Fri May 06, 2022 3:31 pm
- SVN Version Showing 0
-
- Realtime stats not updating under 'Real-Time Main Report.'
by Ikram_Ali » Sun Apr 03, 2022 4:14 pm - 9 Replies
- 6692 Views
- Last post by williamconley
Fri May 06, 2022 3:24 pm
- Realtime stats not updating under 'Real-Time Main Report.'
-
- Inbound not showing leads
by medk » Mon Apr 25, 2022 8:46 am - 3 Replies
- 3206 Views
- Last post by williamconley
Fri May 06, 2022 3:17 pm
- Inbound not showing leads
-
- Predictive Not Working
by Ikram_Ali » Sun Apr 24, 2022 12:27 am - 4 Replies
- 3622 Views
- Last post by williamconley
Fri May 06, 2022 3:14 pm
- Predictive Not Working
Who is online
Users browsing this forum: Bing [Bot] and 136 guests
Forum permissions
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum