how to enable the Call Transfer
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how to enable the Call Transfer
by ambiorixg12 » Fri Sep 27, 2013 8:09 pm
Hi, What is the option and setting that i need to to enable the call transfer in the agent screen. I already read the Agent manual and i know the type of transfer but how do i enable it please?
- ambiorixg12
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Re: how to enable the Call Transfer
by ambiorixg12 » Fri Sep 27, 2013 11:30 pm
I got the answer -> user setting -> AGENT INTERFACE OPTIONS-> vicidial transfer -> 1
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