Hi,
I have this problem, i have a campaign which is manual dial,as the agent click dial next number it will ring and then a few seconds if there are no answer a window pop up say congestion etc..etc..what is the cause of this?
Thanks,please help me..
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congestion in vicidial UI page
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congestion in vicidial UI page
by myquerry1983 » Wed Apr 09, 2014 5:16 pm
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Re: congestion in vicidial UI page
by williamconley » Thu Apr 24, 2014 6:39 pm
Campaign Dial Timeout determines when this popup occurs.
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Re: congestion in vicidial UI page
by myquerry1983 » Sat Apr 26, 2014 12:17 pm
williamconley wrote:Campaign Dial Timeout determines when this popup occurs.
Thanks, Got it....
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