Press 1 External Transfer SCENARIO

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Press 1 External Transfer SCENARIO

Postby TalkAsiaVoip » Fri Feb 02, 2018 11:53 am

Hello All
I have a scenario and i need to consult with you guys if you can help me out on it.
Iam setting up IVR Blasting with my viciBOX (Latest Version available on vicibox website)

I need to do following settings
I have 3 servers all with vicibox-express installed on them.
I need to use 2 servers to dial for IVR campaign (making campaign and setting up carrier in them)
The 3rd server i want to use as login server for agents.
I need when on 2 servers clients press 1 it should pass the call to agents login on 3rd server (login server) WITHOUT using DID number.

Please can you help me in this how can this be possible.

Warm Regards
TalkAsiaVoip
 
Posts: 3
Joined: Tue Dec 20, 2016 5:02 pm

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 51 guests