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Report --> Admin Utilities (link at the bottom) --> Carrier Log Report or Hangup Cause Report
UNIQUE ID| CALL DATE| SERVER IP |LEAD ID |HANGUP CAUSE |DIAL STATUS |CHANNEL |DIAL TIME |ANSWERED TIME |SIP CODE |SIP HANGUP REASON |PHONE NUMBER
blackbird2306 wrote:I don't understand what you mean exactly and what do you need? My downloaded file is a csv (Comma-separated values), which I opened with Excel and all hangup causes and sip codes are right there.
this is the downloaded file format for me:UNIQUE ID| CALL DATE| SERVER IP |LEAD ID |HANGUP CAUSE |DIAL STATUS |CHANNEL |DIAL TIME |ANSWERED TIME |SIP CODE |SIP HANGUP REASON |PHONE NUMBER
[EDIT: You deleted/edited your last question to this post!]
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