Session has been disabled

[mdshams]

Session has been disabled

Hi every one actually i need a help regards vicidial (vicibox)
Actually i am new to vicidial i was using goauto dial, i have install vici dial in dell R440, every thing is fine but facing an issue that every day at 1:02 am the session got disabled for every one at the same time means i have made a few campaign in vicidial and in all the campaign's user during calls getting session disable, at the same call is getting conference with two different user during call. i am sure the load was not too high(it was System Load: 123 - 10%) 12 agent were in call and 3 were long call fro them i am using vicidial 7.0.0_V
Live Channels: 133 Agents: 14
Disk Usage: 1 - 0% 2 - 0% 3 - 2% 4 - 0% 5 - 4%
Asterisk Version: 11.20.0-vici
Please help me regards this.


Thanks

[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you. As I see that you are trying, these suggestions will make it easier:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) "crontab -l" shows the linux commands that are run on a timed basis. "crontab -e" will allow you to edit them. There is a "cleanup" command that runs at 1:02 am to optimize the database tables (among other things at other times). This command should run daily, but the time of day is not important. So move it to a time you are not using your servers ... or just know that at 1:02 AM it will always reset all the sessions.