DISPO RESET PROBLEM

[ruben23]

Version: 2.14b0.5
SVN Version: 0
DB Schema Version: 1573
DB Schema Update Date: 2019-07-20 23:34:21
Password Encryption: DISABLED - S1 - C1
Auto User-add Value: 101
Recording Prompt Count: 0
Install Date: 2019-07-20
ASterisk 13.X
Scratch install Ubuntu Server


HI GUYS i have an issue where disposition supposed not to be dial are getting called again when i reset leads, on the dialed statuses i only select AM, NA, Busy and equivalent Auto for those Dispo, but i got instances that NQ are being dialed 3 times on the day upon each time i do list reset, any idea guys why is this happening somehow.? anyone can help

NQ is a custom statuses i set on the campaign and i vene put it with detailed on DNC but it was still being dialed

https://pasteboard.co/Iy0pcYR.png

[ruben23]

This issue was Resolved, by enabling the DNC: yes internal and Campaign - missed this configuration. Thanks anyway