Hi Guys -
you ever experience about when hopper is filling the calls will be dropped.
Is there some change i am going to adjust?
Hopper .pl is set at 5mins on cron
Dialer Info:
Vicidialer is a cluster (DB -ms and sl, 4 Web, 8 SIP)
VERSION: 2.14-708a
BUILD: 190414-0924
Asterisk v. 13.21.1
Calls drop once hopper is filling
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Calls drop once hopper is filling
by kenneth » Fri Sep 27, 2019 4:51 am
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Re: Calls drop once hopper is filling
by garski » Sun Oct 06, 2019 11:31 am
Check your server load. that would most probably the reason you are dropping calls. Either you have large amount of data scrubbing like DNC, or Filters etc. Hopper is design to always refresh every now and then.
Vicibox 8.1.iso| VERSION: 2.14-714a | Asterisk 13.27.1 | Multi Server | No Digium/Sangoma Hardware | No Extra Software After Installation | QuadCore Xeon 3.0
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Re: Calls drop once hopper is filling
by ambiorixg12 » Sun Oct 06, 2019 9:36 pm
Setting hooper script to 5 min will make the waiting time for agents longer, when you dropped calls, would be good if you post system logs and Asterisk CLI
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