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by nithack » Thu Feb 06, 2020 4:28 am
VERSION:2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
Asterisk:11.22.0-vici
Vicibox :7.3
OS:openSUSE Leap 42.1
Hi Team,
Please help as i am facing issue of callerid while doing Transfer in Survey Camp as it is not showing caller id no its showing other id example:V20613150300000004.
I have tried transfer Survey camp with outgoing call to ingroup / extension also set 3-Way Call Outbound CallerID: to CUSTOMER.
But still its not working.
So help me to solve the issue.
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nithack
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- Joined: Sun Nov 24, 2013 1:23 am
by mflorell » Thu Feb 06, 2020 7:11 am
For the DID or Call Menu that is sending the call to the In-Group, make sure the "In-Group Handle Method" is set to CLOSER
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mflorell
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