HOW TO MANAGE PRI CHANNEL

[Sirajulla]

Dear All,

First I'm new but close to technology.

We are managing channel of other dial by their tools from where they rout call using carrier msc code.
For eg:
What i want-
I have 2 campaign and 30-PRI channels and want to assign them equally as 15-each .
both has 15 and 15 agent they are doing manually calling.
can we do this from front end from VICIDIAL.

What have done-
i'm tried to learn from document. there is carrier but not this solution.
and
how can we assign multple gsm box in one msc call using round robin.

Thanks in advance.

[Sirajulla]

please help !

[carpenox]

not sure if this will work with PRI channels as I dont use them but go to admin > servers > click on the server and scroll to bottom and set limits per campaign as seen here:

[striker]

@Sirajulla
are you using PRI trunk with any PRI/ISDN cards or is it sip trunk ?

its possible if your using PRI trunk via pri/isdn cards by grouping channel in dahdi-channels.conf
like
group=0
context=from-pstn
channel => 1-15
group=1
context=from-pstn
channel => 16-31

I am not sure if it is SIP trunk (might be possible with connection limit settings)