Confirm Callback Phone Number Not Working

[inspire888]

Hi All,

So we can get the PRESS_CALLBACK_QUEUE working smoothly.

The issue we're finding is that no matter what option we choose, we cannot get vicidial to confirm the number to callback.

We've set CID Callback Number Validation to YES but it never gets to that step.

After you choose "1" for a callback, it plays the confirmation message than hangs up.

I've watched the logs and nothing further gets played.

Am I missing something?????

Thanks

[inspire888]

Any ideas????????

[carpenox]

there is more involved in this process, ill try to get it on my blog this week