Custom fields not showing when loading leads

[scopor]

I am trying to load leads into defined custom fields. However, on the leads loading window I am only seeing 4 of the 8 custom fields. What could be wrong. I am seeing the following in the apache error log. ERROR: Improperly formatted lead file.
[Fri Aug 20 03:27:00.018195 2021] [core:error] [pid 15929] (13)Permission denied: [client 172.20.1.139:56552] AH00132: file permissions deny server access: /srv/www/htdocs/favicon.ico, referer: http://172.20.1.2/vicidial/admin_listlo ... th_gen.php

I think i saw this issue before but can't recall how I fixed it. Any assistance appreciated.

Currently running vicibox 8, VERSION: 2.14-820a
BUILD: 210707-0731. Installed from ISO. No additional hardware installed.

I've tried csv, excel same issue.

Thanks.

[carpenox]

try setting the permissions higher with chmod -R v777 /srv/www/htdocs/ and chown -R wwwrun:www /srv/www/htdocs

[scopor]

Unfortunately that didn't make a difference. Anything else I can try ?

[carpenox]

oops i see i had a v before 777, i hope u didnt try it with the v? thats a type, that could be why it didnt work?