New VICIdial Whitepaper

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New VICIdial Whitepaper

Postby mflorell » Fri Feb 24, 2023 10:03 am

We've just completed a new VICIdial Whitepaper PDF document, available for download on our main website here:
https://www.vicidial.com/?page_id=656

This white paper is designed to help you evaluate VICIdial as a viable option for your contact center infrastructure. It was written to provide an understanding of how the VICIdial software works, and how the hardware components of a VICIdial cluster can be engineered to provide a highly scalable and flexible system that can meet the data-flow, security, reliability and quality requirements of your contact center, all without any future issues of vendor lock-in.

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Re: New VICIdial Whitepaper

Postby ccabrera » Tue Feb 28, 2023 7:12 pm

Matt,

What's the documents license? Can we redistribute it?

I'd like to request permission to translate this whitepaper to spanish, add our logo at the end as an authorized Vicidial partner and publish it at our website. Is this something we could do?

Regards,
Christian Cabrera
Enlaza Comunicaciones - Vicidial Partner
Mexico City
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Re: New VICIdial Whitepaper

Postby mflorell » Tue Feb 28, 2023 9:02 pm

Sure, as long as the trademark/copyright notice and VICIdial logo remains on the last page, and you don't alter it significantly, what you propose sounds good.

When you're done, please share it with us and we'll even put it up on our website.

If you'd like the original ODT file to work from, just send me an email <vicidial@gmail.com>
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