custom dial plan to record 3way calls - Vicibox 9.0.3

[subkiisp]

hello,
i am using Vicibox 9.0.3
VERSION: 2.14-828a
BUILD: 210907-1901
Version: 2.14b0.5
SVN Version: 3516
DB Schema Version: 1644
DB Schema Update Date: 2021-09-09 07:14:02



i have added a custom dial plan entry in admin system settings

exten => _88.,1,Dial(${TRUNKloop}/89${EXTEN:2},,To)
exten => _88.,n,Hangup

exten => _89.,1,Answer
exten => _89.,n,Goto(defaultlog,7${EXTEN:2},1)
exten => _89.,n,Hangup

Campaign prefix: 88 for 3way.

call is being recorded.
how can i change the file name for 3way transfered call.

what i am getting now is

1 74 2023-12-04 05:52:33 151 150 20231204055233_8010_713331234101
2 74 2023-12-04 05:52:29 6 149 20231204-055229_2134577784_3123456786

how can i add callerid number in the file 1 instead of agentID 8010?

any ideas


i can use vicibox 9 default options in campaign to recording 3way, but it records full 60 min, even if call is dropped by both lines. i get recording of 60 min.. which increase the file size. so i am using custom dialplan.

please help someone.
many thanks.

[williamconley]

Excellent job posting your Vicidial version with build AND your Installer full version. Thanks.

I don't recommend giving up on the vicidial recording system because you are getting recordings that are too long. You're trying to rebuild Vicidial independently of Vicidial, which will be a time-consuming task and likely result in finding where your error in Vicidial was.

Can we start there instead?

What are your recording settings when you get this "60 minutes" of recording on 3-way calls?

That being said: There are settings in the campaign for the recordings. Have you tried changing them? (Since this is a Manual outbound call, the campaign settings for recording name apply rather than Ingroup)

[williamconley]

If this is an "ongoing issue" with a bug, it would be possible to set up a "once per minute" check to see if any 3-way calls are in progress, and if all the members have left the meetme room and kill that recording if there's nobody left.