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by taycute » Mon Dec 15, 2008 9:19 am
how can i set the active calls automatically forwards it to a conference room so that i can listen-in in their conversation...i see this on vicidial...but m only using a manual dial...not a predictive dialing...any ideas or suggestions???/
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taycute
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by williamconley » Mon Dec 15, 2008 6:49 pm
if you are using vicidial in manual mode, it is still happening in a conference. the conference number for the first call is usually 8600051. the conferences in use are available in the real time screen for the conference.
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williamconley
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