Is there enough data stored in the databases to do a report that would do something like:
MORNING REPORT:
9:30am - People logged into Campaign 1000
Basic statistics (like the ones that are already in agent performance detail)
10:45am - People logged out of Campaign 1000
10:46am - People logged into Campaign 1001
Basic statistics (like the ones that are already in agent performance detail)
12:15pm - People logged out of Campaign 1001
12:45pm - People logged into Campaign 1000
Basic statistics (like the ones that are already in agent performance detail)
2:30pm - People logged out of Campaign 1000
The reason I ask this is because I would like to see more of when people were ACTUALLY IN the campaign as opposed to just a AM/PM selection with very little idea of what actual times they were in the campaign.
Is this data in the database somehow?
-enjay