External phone and ingroup configuration issue

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External phone and ingroup configuration issue

Postby arpit.modi » Mon Aug 10, 2009 10:39 am

Hi,

I have one server installed with vicidial 2.0.4, on which i have setup External phones.

So whenever agent will login to campaign, he will get a call on his cell phone.

For outbound its working fine but i tried to make ingroup and made one Blended campaign,and logged in with one agent.

When dialing the DID, call comes to asterisk, but its not being passed to agent available.


I just want to know that is this feature is working in vicidial 2.0.4?


Please let me know.
i will be very thankful.

Thanks,
Arpit
arpit.modi
 
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Postby mflorell » Mon Aug 10, 2009 9:55 pm

version 2.0.4 is no loger supported. We suggest you upgrade to 2.0.5.1rc1 instead.
mflorell
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Hey Matt thanks for the reply

Postby arpit.modi » Tue Aug 11, 2009 2:48 am

Thanks Matt,

But now its working with 2.0.4 version, it was just minor configuration issue.


Thanks,
Arpit
arpit.modi
 
Posts: 40
Joined: Wed Apr 22, 2009 7:09 am


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