3 AM IST and ALL agents LOGOFF automatically.
Can dialer logoff all agent when it see change in day i.e at 12 am EST ?
India(IST) is ahead of EST by 9 Hrs 30 mins
3 AM IST and ALL agents LOGOFF automatically.
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3 AM IST and ALL agents LOGOFF automatically.
by gmcust3 » Wed Nov 18, 2009 8:33 pm
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
- gmcust3
- Posts: 1148
- Joined: Sat Oct 24, 2009 1:15 pm
by ykhan » Wed Nov 18, 2009 9:44 pm
Try 24 hour dialing if you don't want to have the logoff issue for your agents.
Yousaf Khan
For installation and Support.
VoIP to North America from $0.009/min
Phone: +1 (647) 891-5426
Email: ykhan@duologuecommunications.com
For installation and Support.
VoIP to North America from $0.009/min
Phone: +1 (647) 891-5426
Email: ykhan@duologuecommunications.com
- ykhan
- Posts: 352
- Joined: Thu Jun 08, 2006 4:47 pm
by gmcust3 » Thu Nov 19, 2009 6:41 am
Just change the time the scripts run in the crontab. :
Can you specify which particular line ?
Can you specify which particular line ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
- gmcust3
- Posts: 1148
- Joined: Sat Oct 24, 2009 1:15 pm
5 posts
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