vicidial.org

by **prabhakar_asterisk** » Thu Oct 05, 2006 1:48 am

Hi Matt
I bought Managers Manual of VICIDIAL.I find it very userful.Do you have anything similar to that for system administration(other than scratch install)
i am ready to pay money like your managers manual for it
Thanks
Prabhakar

by **mflorell** » Thu Oct 05, 2006 1:57 am

The SCRATCH_INSTALL, BASE_INSTALL and the source code itself is prety much all there is.

If I took the time to write an Administrator manual nothing would get done.

by **prabhakar_asterisk** » Thu Oct 05, 2006 2:37 am

where to find the base install
thanks

by **mflorell** » Thu Oct 05, 2006 5:20 am

in the "docs" directory, same place SCRATCH_INSTALL is located

by **prabhakar_asterisk** » Thu Oct 05, 2006 6:16 am

i got scarth installation from http://astguiclient.sourceforge.net/scr ... stall.html
i am not sure which directory you are talking about
thanks

by **mflorell** » Thu Oct 05, 2006 6:18 am

have you downloaded the 2.0.1 release?

by **kchung** » Thu Oct 05, 2006 1:38 pm

While a 'sysadmin' manual would be welcomed, I would have to say that if you can't follow the scratch install or able to read the code, you proably aren't qualified to implement and maintain this platform.

However, if you wish to contribute to making a sysadmin manual via the wiki, I'm sure that would be very welcomed.

by **prabhakar_asterisk** » Thu Oct 05, 2006 10:42 pm

i completely installed vicidial and its working fine..after seeing the managers manual i thought system adminstration manual will be of great use becoz managers manual has some tutorial which are really helpful
actually i havent looked into the doc directory of the astguiclient..i installed dialer using scratch install from webpage.i saw base_install in docs directort of astguiclient
i have little problem with our sip provider once its sorted out i guess i will having lot of issue when vicidial goes to live calling(we are goignt o use only outbound calling @ first)
looking forward to your help in future
cheers
prabhakar

by **kchung** » Fri Oct 06, 2006 1:29 am

I see. What specific topics or tutorials would you be interested in regarding a sysadmin manual?

by **prabhakar_asterisk** » Fri Oct 06, 2006 2:44 am

mostly on astguiclient and vicidial..i think its more of a book then manual...
its a book like "Asterisk :Future of Telephony"..
when i started installing asterisk for vicidial..i found that book really useful which helped me understand all the feature about asterisk
it would be really helpul if you guys can work and publish a ebook on vicidial(setup,configuration,requirement,functionalities)

by **prabhakar_asterisk** » Fri Oct 06, 2006 2:46 am

u can get tutorial for various scenarios in installing vicidial

by **mflorell** » Fri Oct 06, 2006 9:20 am

"Asterisk: The future of Telephony" took them 3 years to write, enough said

As for more tutorials, I plan on adding at least one extra tutorial with every release of the VICIDIAL MANAGER MANUAL I come out with that should help.

Can you give some specific Tutorials that you would like to see in the next manual release?

by **prabhakar_asterisk** » Sun Oct 08, 2006 11:59 pm

i know its not easy to compile something like that.i just felt that book like that will make understanding of vicidial more easier and more people will start using vicidial
i havent started using vicidial in live since i have problem with our sip provider ..will send you about tutorial once teh dialer goes live..
thanks for ur help so far and many thanks for for vicidial

by **mflorell** » Mon Oct 09, 2006 6:33 am

I can see adding an administrator manual or extra chapters on administration to the manager manual some time next year if I get the time. But that's a little out of my planning range at this time.

by **Op3r** » Sun Oct 15, 2006 4:09 am

Come on now.

let's face some basic facts first.

In order to properly administer vicidial here's whats needed

1) Linux Administration skills - First and foremost we need to know this one.

2) a little php/perl/mysql background - we are dealing with scripts.

3) proficiency in asterisk

now on having an administrator manual is tantamount of creating a Asterisk / PHP / PERL / MYSQL / Linux Adminstration guide for dummies.

my first assumptions on the techs of call centers knows some things on the first 2. then delved in the third part for the calling part. but anyway im going to post some howto's in the support section in the near future for some basic tutorials.

Any ideas on what should you want to know?

by **kchung** » Mon Oct 16, 2006 6:47 pm

Op3r wrote:Come on now.

let's face some basic facts first.

That's what I was trying to say in my original post, in a different way :0)

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