Alter customer data after hangup the call

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Alter customer data after hangup the call

Postby mettichi » Mon Dec 06, 2010 8:00 am

hello,

I need your help, please help me. I use goautodial. My problem is for the incoming calls, i have did every thing is ok, i receive incoming calls, my problem is how update the customer data, i have configure my compaign to alter customer data informations. but when i receive a call form an outboundf number, i modify the form for this customer and i hang up after i choose a disposition call, when the same number call me again i don't see the informations that i have saved in the form when i receive the first call from this number. I would like to see the informations for this customer when he called me a second time. please help me to do this
mettichi
 
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Joined: Fri May 07, 2010 8:31 am

Postby gardo » Mon Dec 06, 2010 2:25 pm

http://goautodial.com
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gardo
 
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