The dialer delivery dies suddently

[roche]

Hello,

Vicidial now seems to be working good enough, I split the servers

server one:
I have asterisk + apache + vicidail

server two:
Mysql

But happens that once at day I have to restart "the server one" because it stop dialling suddenly, I restared asterisk ,but that didn't help.

I checked the vicidial logs ... and seems like the vicidial is trying to call but nothing, I ran by hand the AST_VDauto_dial.pl scrip but nothing.and then the only way to have the dialer running again is rebooting the server one.

I tryed to run by hand the cronjobs, the logs didn't show any special message or some error message.

Well any guess is welcome.

Regards

[mflorell]

Are both of the servers ntpd synchronized to the same time source?

[roche]

Are both of the servers ntpd synchronized to the same time source?

Yes both server has the following sentence in the cron:

30 * * * * /usr/local/bin/ntpdate -u 128.59.59.177 2>/dev/null 1>&2

[mflorell]

When the dialing stops next time run tho following query in command-line mysql client:
show full processlist

and see if there is anything that is locking up the database.

Also, check the vicidial_auto_calls and vicidial_live_agents tables.