Slightly OT - What is the cost of a predictive dialler

[jmls]

I've been asked to look at implementing a predictive dialler here - we are currently running asterisk 1.4 and have 75 agents. Apart from this wonderful product (vicidial), does anyone have any *rough* idea on how much a predictive dialler with multiple campaigns, call recording, monitoring etc etc would cost from the big commercial boys ? Thanks.

[mflorell]

VICIDIAL and GnuDialer are the only GLP(and free) predictive dialers in existance that I know of.

There are about a dozen proprietary dialers based on Asterisk that vary from $200-$1000 per seat for various features and support plans:
http://www.voip-info.org/wiki/view/Predictive+dialer

As for the big non-Asterisk predictive dialer companies, they can charge anywhere from $1000-$2000 per seat(licensing only) depending on the number of seats and the features desired. These almost always require additional support contracts on top of the licensing cost.

[xmerlin]

basically, Matt has made the world a better place for those wanting to hawk their double glazing

[Op3r]

with that kind of money

u can probably have the same feature and stability if youre going to help develop vicidial