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by rudra_ach » Fri Jul 21, 2006 4:25 am
Hi,
I'm using vicidial as a incoming and out going pridictive dialer.I've taken voice minutes from Tel iax and made a iax trunk. How would I able to monitor the agents while they are on the call.I want to listen the conversation of our agents while they are on the call. Though I don’t have zap device , as I use the IAX trunk I think zapbrage won't work.
Please advice.
regards
rudra
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rudra_ach
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by gschaller » Fri Jul 21, 2006 5:44 am
Have a look at the sample extensions.conf from scratch_install. "quiet entry and leaving conferences for VICIDIAL"
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gschaller
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by marvin » Fri Jul 21, 2006 10:55 am
6+conference number
![Very Happy :D](./images/smilies/icon_biggrin.gif)
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marvin
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by mr_mehul_shah » Fri Jul 21, 2006 2:07 pm
You can use ChanSpy for bargin..
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mr_mehul_shah
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