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by lvish » Mon May 14, 2012 5:51 am
Hello,
We have Vicibox redux 3.1.15 & Vicidial version 2.6b0.5 (svn upgrade) on single HP server . Would like to know whether QC feature is active in this version.
regds
lvish
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by mflorell » Mon May 14, 2012 10:17 am
The QC feature is not active in any version, it was never completed. William has been working on a basic version of it for the last year or so though, he has said it will be released open-source when it is complete.
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by lvish » Tue May 15, 2012 1:06 pm
Thank you,
lvish
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by Trying » Wed May 23, 2012 12:46 pm
We are using the QC feature already. Not sure when William will release it to the community. Maybe he will give an update here. I can send it to you but it is at full risk to you because it is very much version specific at this stage until he sorted out the ease of installing it on other versions.... Or that is the way I understand it.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
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Trying
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- Joined: Sun Sep 09, 2007 8:41 am
- Location: South Africa
by lvish » Wed May 23, 2012 10:26 pm
Trying,
Sure I can try , which version is that compatible?
regds
lvish
lvish
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lvish
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- Posts: 103
- Joined: Tue Jan 25, 2011 4:56 am
by Trying » Thu May 24, 2012 12:08 pm
Please bump this topic again on Monday. I will only be in the office then.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
-
Trying
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- Posts: 865
- Joined: Sun Sep 09, 2007 8:41 am
- Location: South Africa
by ClearCall » Tue May 29, 2012 4:21 pm
Has there been any update on this feature?
I do not need anything very complex but currently do QC in a MS Access database and would love to have everything centralized.
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ClearCall
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- Joined: Fri Dec 03, 2010 12:21 pm
by Trying » Wed May 30, 2012 3:49 pm
I will forward the info to you. I would love to see this eventually integrated with Vicidial. QC must surely be a standard requirement for most call centers.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
-
Trying
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- Posts: 865
- Joined: Sun Sep 09, 2007 8:41 am
- Location: South Africa
by lvish » Thu May 31, 2012 9:28 am
Trying,
pls share the info , I will try it out..
lvish
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lvish
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- Joined: Tue Jan 25, 2011 4:56 am
by ClearCall » Thu May 31, 2012 12:22 pm
Yes please share.
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ClearCall
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- Posts: 164
- Joined: Fri Dec 03, 2010 12:21 pm
by Trying » Mon Jun 04, 2012 7:54 am
Hi
Apologies, I was out of town. Please send me all your email addresses and I will forward it to you with the manual. Please note that this is at your own risk and I cannot support you at all.
The version I am using it on is:
VERSION: 2.4-361a
BUILD: 120221-1647
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
-
Trying
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- Posts: 865
- Joined: Sun Sep 09, 2007 8:41 am
- Location: South Africa
by BadBoyRick » Fri Jun 15, 2012 4:36 pm
please send me the QC feature info please
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BadBoyRick
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- Joined: Fri Jun 15, 2012 4:29 pm
by Trying » Sat Jun 16, 2012 2:11 am
What is your email address?
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
-
Trying
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- Posts: 865
- Joined: Sun Sep 09, 2007 8:41 am
- Location: South Africa
by BadBoyRick » Tue Jun 19, 2012 3:16 pm
My email address is rickdelgadillo73 at gmail
if i put the address complete it tells me "Your post looks too spamy for a new user, please remove off-site URLs."
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BadBoyRick
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by Trying » Fri Jun 22, 2012 3:30 am
I emailed it to you. Please let us know how it works for you. Also report any errors please. That is the only way William will know if there are bugs.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
-
Trying
-
- Posts: 865
- Joined: Sun Sep 09, 2007 8:41 am
- Location: South Africa
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