No one is in your session: 8600052

[telenova]

I have created a Test Campaign, Loaded Leads without any error, created user groups and users
and i can login as an Agent but the lead only take its first row of its file. that particular file contains 11 row . after i login as an agent i can only see the first row value . i set dial statuses as " manually " and call time as "24 hourse " and after this the following error message displaying


No one is in your session: 8600052

why this errors are occurring i am fresher in vicidial so please help me



Thank you ...........

[boybawang]

usually this is caused when a softphone is not connected to the server