How to transfer a call to other agent (verifier)

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How to transfer a call to other agent (verifier)

Postby giboextra » Fri Dec 21, 2012 7:18 am

Hello!
Is there a way to transfer an existing call (Agent1) to another agent (Agent2)?

Thanks :)
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Re: How to transfer a call to other agent (verifier)

Postby B.lee2 » Mon Jan 14, 2013 10:42 pm

It's in the vicidial manual bro.
Vicibox Redux v3.1.14 from iso | Vicidial 2.4-355a BUILD 120118-2113 | Asterisk 1.14.39.2| Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | No clue what the motherboard is | Intel Pentium(R) 4 CPU 3.00 Ghz
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Re: How to transfer a call to other agent (verifier)

Postby rsaaris » Wed Jan 16, 2013 9:54 am

I was wondering the same thing. Could you point out the section where there is said how this works? I only found something related to this in the "Agent Status Viewable Groups" section. But that didn't really help...

Vicibox 3.1.15 / .iso
VERSION: 2.6-393a
BUILD: 130124-1721
Asterisk version: 1.4.38-vici
IBM System X3550/X3650
Sangoma E1 -card
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Re: How to transfer a call to other agent (verifier)

Postby williamconley » Mon Feb 11, 2013 3:41 pm

B.lee2 wrote:It's in the vicidial manual bro.

Have you ... Read ... the Vicidial Manager's Manual?

Which brings me to this point ... Newbie Suggestions!

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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