Noone is in your session

[imsunny]

I just install with the steps mentioned in Scratch_install. But even now facing this issue. Whenever login with agent. The agent phone rings, when picked up, it plays only you are in conf etc.. And after 10-12 seconds this message comes on agent screen.

[mflorell]

While you are logged in and on the phone what records are in the live_channels and live_sip_channels tables?

is your AST_update.pl script running?

What version of Asterisk are you running?

What do you have in the asterisk_version field of the servers table?

[imsunny]

No, AST update is not running. And thr is nothing in any of 2 tables.

[mflorell]

do you have the "keepalive" scripts in your crontab?

What version of Asterisk are you running?

What do you have in the asterisk_version field of the servers table?

[imsunny]

yes, I have my keepalive scripts in crontab. I have commented mixing and ntp update.
Version in Servers table 1.2
Asterisk version 1.2.9.1

[imsunny]

Some more things.

I haven't added these lines in rc.local


### startup tftp server (if you have them installed)
/usr/local/sbin/in.tftpd --verbose=6 --daemon --port=69 --user cron /usr/local/tftp

### add the CVSROOT variable definition
export CVSROOT=:pserver:anoncvs@cvs.digium.com:/usr/cvsroot

### start time server
/usr/local/bin/ntpdate -u 18.145.0.30
/usr/sbin/ntpd

### start up asterisk
/home/cron/start_asterisk_boot.pl


I am starting asterisk with simple asterisk -g command in rc.local

[mflorell]

If the AST_update.pl script is not running then something is not configured properly. Try running it manually:
/home/cron/AST_update.pl --debugX

and post the results

[imsunny]

|SELECT channel,extension FROM live_channels where server_ip = '127.0.0.1'|

|UPDATE server_updater set last_update='2006-07-09 17:50:54' where server_ip='127.0.0.1'|
0|Response: Follows
1|Privilege: Command
concise: -1
*|EMPTY CHANNELS: 72|1|Privilege: Command

|SELECT channel,extension FROM live_channels where server_ip = '127.0.0.1'|

|UPDATE server_updater set last_update='2006-07-09 17:50:55' where server_ip='127.0.0.1'|
0|Response: Follows
1|Privilege: Command
concise: -1
*|EMPTY CHANNELS: 73|1|Privilege: Command

|SELECT channel,extension FROM live_channels where server_ip = '127.0.0.1'|

|UPDATE server_updater set last_update='2006-07-09 17:50:55' where server_ip='127.0.0.1'|
0|Response: Follows
1|Privilege: Command
concise: -1
*|EMPTY CHANNELS: 74|1|Privilege: Command

|SELECT channel,extension FROM live_channels where server_ip = '127.0.0.1'|

|UPDATE server_updater set last_update='2006-07-09 17:50:56' where server_ip='127.0.0.1'|
0|Response: Follows
1|Privilege: Command
concise: -1
*|EMPTY CHANNELS: 75|1|Privilege: Command

[imsunny]

If you want I can provide you read only access to the system. Sorry security reasons.

[imsunny]

I am getting this in asterisk CLI, I think zaptel is causing some problem. I am not having zap so I am using ztdummy. can you sugess whats going wrong and what I should do.


Jul 9 18:38:44 WARNING[9165]: chan_zap.c:915 zt_open: Unable to open '/dev/zap/pseudo': No such device or address
Jul 9 18:38:44 ERROR[9165]: chan_zap.c:7400 chandup: Unable to dup channel: No such device or address
Jul 9 18:38:44 WARNING[9165]: app_meetme.c:460 build_conf: Unable to open pseudo channel - trying device
Jul 9 18:38:44 WARNING[9165]: app_meetme.c:463 build_conf: Unable to open pseudo device

[imsunny]

I just install with the steps mentioned in Scratch_install. But even now facing this issue. Whenever login with agent. The agent phone rings, when picked up, it plays "That is not a valid conf" etc.. And after 10-12 seconds this message comes on agent screen.

[imsunny]

manual dial is working with
http://IP/agc/astguiclient.php

[mflorell]

Your ztdummy is not installed properly or it is not running correctly. You'll need to fix that before you have any success with VICIDIAL.

[imsunny]

ztdummy is fine now, actually I just needed to follow the steps in README.udev provided with zaptel installation.

But again facing same problem, Noone is in your session

[mflorell]

What is the output of "screen -r"?