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VOIP minutes provider (suggestion)

PostPosted: Sun Mar 14, 2010 11:14 am
by techster
Hi

Can anyone suggest me good VOIP minutes provider. We have a center in India and would like to terminate our calls in UK; 1 sec pulse carriers are preferred.

-edit-:Typing error

PostPosted: Sun Mar 14, 2010 12:27 pm
by williamconley
i kinda like the Vicidial Group -> colo with them and they let you use unlimited bandwidth while using their minutes :)

beyond that, scour the forums, there are many mentioned, and there is always http://www.voipcharges.com/ which has an outdated list, but i've actually found several through their site (after all, if they are listed on that site and STILL IN BUSINESS, that can't be a bad thing!)

PostPosted: Sun Mar 14, 2010 1:10 pm
by gmcust3
1.2 cents at 1/1 pulse.

PM me for Demo account.

Also, let us know your volume.

PostPosted: Sun Mar 14, 2010 1:19 pm
by williamconley
how many channels at one time can your system handle from a new client?

PostPosted: Sun Mar 14, 2010 2:33 pm
by SamTel
We can offer UK landline at 1 cent, any number of ports needed, unless abused.

PostPosted: Sun Mar 14, 2010 3:38 pm
by williamconley
define "abused" and can you handle 600 simultaneous channels?

PostPosted: Sun Mar 14, 2010 3:56 pm
by SamTel
Yes, we can handle 600 simultaneous calls.
Abused in the sense, system must not be used for pinging number in UK, but the time we are getting a ACD of above 1 minute we are ok, below 1 minute we need to get into clients usage to see what exactly are they doing.

PostPosted: Sun Mar 14, 2010 4:08 pm
by williamconley
You want an Average Call Duration of 60+ Seconds? That's pretty high for dialers ...

Does anyone "bill" based on a Tiered Level for ACD? :)

in other words:

ACD >= 25 seconds, X.X cents per minute
ACD >= 45 seconds, X.X cents per minute
ACD >= 60 seconds, X.X cents per minute

PostPosted: Mon Mar 15, 2010 3:28 am
by SamTel
William,
This depends upon your database and kind of process you are running, there are some companies who ping the database and give missed calls on UK numbers, in that case ACD goes around 5-6 seconds, i am against it, if there is any legal process going on and ACD is low due to dialer config or kind of process, we are ok with it, be it 30 seconds or 60 seconds, we assume 60 seconds, as thats what we have normally seen with our traffic coming in from different brands of dialers.

PostPosted: Mon Mar 15, 2010 6:21 am
by boybawang
rapidvox, teliax and for inbound vitelity, sign up for their wholesale program if you think youll be doing alot of minutes a month

PostPosted: Wed Mar 17, 2010 4:21 am
by techster
Sorry for coming in late.

We have 2 tiers of centers. Tier1 are company owned, tier 2 are staked.

We require minutes for both of these. However, for initial run it would be a test basis and then we will go on with volumes. To begin with we will have 25 agents on vicidial for UK.

Re: VOIP minutes provider (suggestion)

PostPosted: Mon Mar 22, 2010 4:08 am
by dsverma
techster wrote:Hi

Can anyone suggest me good VOIP minutes provider. We have a center in India and would like to terminate our calls in UK; 1 sec pulse carriers are preferred.

-edit-:Typing error


send me an email at deven@trikon.co.in, we provide legal / licensed minutes to the UK and elsewhere for dialers.

Deven

PostPosted: Mon Mar 22, 2010 8:11 am
by Op3r
I have one for 1.4 cents per minute on US calls rates go down depending on the volume of calls. Clear channel plus huge ports. I even have a setup that uses 600 channels at any given time using my provider and still have a capacity to run a broadcast campaign :D

PostPosted: Mon Mar 22, 2010 9:29 am
by boybawang
commpartners, teliax, rapidvox, vitelity

PostPosted: Mon Mar 22, 2010 10:06 am
by williamconley
i have a couple clients that have used teliax for 700+ channels without issue (25 calls per second max to initiate calls)

PostPosted: Mon Mar 22, 2010 12:03 pm
by Michael_N
williamconley wrote:i have a couple clients that have used teliax for 700+ channels without issue (25 calls per second max to initiate calls)


Is there difference beetween sip-providers on how fast a call is connected?

PostPosted: Mon Mar 22, 2010 1:18 pm
by williamconley
i haven't noticed a different in major carriers. tiny ones, for sure, but not among those that can handle volume.