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hopper level
Posted:
Mon Apr 19, 2010 6:11 pm
by Taoufik
hello,
i read a vicidial manager manuel and i would like to know what is the meaning of a hopper level 1, 2, 3....etc.
please help me thanks
Posted:
Mon Apr 19, 2010 7:44 pm
by mflorell
hopper level = maximum number of calls placed in one minute
We usually recommend setting the hopper level to 3 x the number of calls you expect to place every minute. You can go higher, but we would not recommend setting it to 2000 for a 10 agent campaign for example.
hopper level
Posted:
Tue Apr 20, 2010 6:32 am
by Taoufik
Thank you very much for your help
I am still new on the forum
Posted:
Fri May 07, 2010 8:31 am
by christopherm
I am downloading the vicibox 1.9 i will ask for help if i have problems