Page 1 of 1

hopper level

PostPosted: Mon Apr 19, 2010 6:11 pm
by Taoufik
hello,

i read a vicidial manager manuel and i would like to know what is the meaning of a hopper level 1, 2, 3....etc.

please help me thanks

PostPosted: Mon Apr 19, 2010 7:44 pm
by mflorell
hopper level = maximum number of calls placed in one minute

We usually recommend setting the hopper level to 3 x the number of calls you expect to place every minute. You can go higher, but we would not recommend setting it to 2000 for a 10 agent campaign for example.

hopper level

PostPosted: Tue Apr 20, 2010 6:32 am
by Taoufik
Thank you very much for your help

I am still new on the forum

PostPosted: Fri May 07, 2010 8:31 am
by christopherm
I am downloading the vicibox 1.9 i will ask for help if i have problems :D