vicidial.org

Posted: **Mon Jun 07, 2010 1:48 pm**

Hi, my setup are:

VERSION: 2.4-256
BUILD: 100523-0840
asterisk 1.4.30
dahdi-linux-complete-2.2.0.2+2.2.0
vtigercrm-5.1.0
Vtiger510_vicidial_002_noclose.patch

I have setup vtiger successfully and eventually synchronize it with vicidial
and all went well, users are added successfully, click to dial is working, but the webform link is not working at all which i put this link

http://ip_address/vtiger_search.php

When on live call i click the webform i got timeout and sometimes it present loading to vtiger but suddenly time out.

added info i can login to admin and all users using this link

http://ip_address/vtigercrm/index.php

this problem is currently present into a 3 different setup and environment
all same issues.

Posted: **Mon Jun 07, 2010 5:57 pm**

http://ip_address/vtiger_search.php

where did you get this link? which document, what page/line?

is the vtiger_search.php file not in the vtiger folder/directory?

Posted: **Tue Jun 08, 2010 3:04 pm**

@williamconley

Its on the easy guide for successful vtiger Integration which brett05 post it
that its the link needed to be setup on the webform

But the problem is i cant find this file on the vtigercrm, what i see are all this only:

Code: Select all: root@VICIdial:/var/www/vtigercrm# ls 17166447934bfb406bb26694.50992254install connection.php jscalendar PEAR.php storage 17166447934bfb406bb26694.50992254install.php.txt copyright.html licenceAgreement.html phprint.php tabdata.php 17166447934bfb406bb26694.50992254migrate.php.txt Copyright.txt license phpversionfail.php test adodb cron LICENSE_AGREEMENT.txt Popup.php themes backup data LICENSE.txt README.txt user_privileges cache database log4php Release_Notes.html Vtiger510_vicidial_002_noclose.patch class_http DEPENDENCIES.txt log4php.debug robots.txt vtigercron.php class_http_dir getCompanyProfile.php log4php.properties schema vtigerservice.php config.db.php graph.php logs SendReminder.php vtigerversion.php config.inc.php htaccess.txt migrationInstructions.html SendSupportNotification.php vtlib config.performance.php Image modules Smarty webservice.php config.php include packages Smarty_setup.php config.template.php index.php parent_tabdata.php soap

Is the link wrong..? please help

Posted: **Tue Jun 08, 2010 3:29 pm**

try this:

Code: Select all: locate vtiger_search.php

Posted: **Tue Jun 08, 2010 3:32 pm**

hi i have run updatedb and run this locate vtiger_search.php and got this

Code: Select all: root@VICIdial:/var/www/vtigercrm# locate vtiger_search.php /usr/src/astguiclient/trunk/LANG_www/vicidial_br/vtiger_search.php /usr/src/astguiclient/trunk/LANG_www/vicidial_br/.svn/text-base/vtiger_search.php.svn-base /usr/src/astguiclient/trunk/LANG_www/vicidial_de/vtiger_search.php /usr/src/astguiclient/trunk/LANG_www/vicidial_de/.svn/text-base/vtiger_search.php.svn-base /usr/src/astguiclient/trunk/LANG_www/vicidial_el/vtiger_search.php /usr/src/astguiclient/trunk/LANG_www/vicidial_el/.svn/text-base/vtiger_search.php.svn-base /usr/src/astguiclient/trunk/LANG_www/vicidial_es/vtiger_search.php /usr/src/astguiclient/trunk/LANG_www/vicidial_es/.svn/text-base/vtiger_search.php.svn-base /usr/src/astguiclient/trunk/LANG_www/vicidial_fr/vtiger_search.php /usr/src/astguiclient/trunk/LANG_www/vicidial_fr/.svn/text-base/vtiger_search.php.svn-base /usr/src/astguiclient/trunk/LANG_www/vicidial_it/vtiger_search.php /usr/src/astguiclient/trunk/LANG_www/vicidial_it/.svn/text-base/vtiger_search.php.svn-base /usr/src/astguiclient/trunk/www/vicidial/vtiger_search.php /usr/src/astguiclient/trunk/www/vicidial/.svn/text-base/vtiger_search.php.svn-base /var/www/vicidial/vtiger_search.php /var/www/vicidial/.svn/text-base/vtiger_search.php.svn-base

Posted: **Tue Jun 08, 2010 3:34 pm**

ruben23 wrote:/var/www/vicidial/vtiger_search.php

so it's in /vicidial instead of /vTiger

Code: Select all: http://ip_address/vicidial/vtiger_search.php

Posted: **Tue Jun 08, 2010 3:38 pm**

@williamconley

THanks a lot, i missed this step..

Posted: **Tue Jun 08, 2010 3:40 pm**

maybe you need to disconnect for a while. let your brain breathe.

Posted: **Tue Jun 08, 2010 4:03 pm**

@williamconley

Yeah this really happens mostly when time your over hooked up to solve an issue or problem, even simple things and steps you overlooked it,

better relax and breathe. but aside that 2 heads are better than one...

Thanks again.

Posted: **Wed Jun 09, 2010 3:59 pm**

@williamconley

Hi there as i see the vtiger_search.php but when i used it on the webform still im getting timedout and also i test it out side the webform directly yo the browser, still the link is timeout.

http://ip_address/vicidial/vtiger_search.php

on the vicidial directory where it is located it executable (0755).

any idea on this why is this not running at all.?

Posted: **Thu Jun 10, 2010 12:02 pm**

who owns the file? (and the other files in the directory that DO work?)

Posted: **Thu Jun 10, 2010 12:05 pm**

@williamconley

this is the File:

Code: Select all: -rwxr-xr-x 1 root root 39084 2010-05-12 18:54 vtiger_search.php

its onwed by root and file permission of 0755.

Posted: **Thu Jun 10, 2010 1:01 pm**

williamconley wrote:who owns the file? (and the other files in the directory that DO work?)

vicidial.org

vtiger_agc_trunk

vtiger_agc_trunk