restrict agent to use only the web interface for calls
Posted: Thu Jun 17, 2010 10:11 am
Hi,
is it possible to lock the agent to dial only through the web agent interface and prevent the agent to dial manually using their softphone/voip phone (x-lite, ekiga,...)
Thanks
is it possible to lock the agent to dial only through the web agent interface and prevent the agent to dial manually using their softphone/voip phone (x-lite, ekiga,...)
Thanks