USA Directory Assistance

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USA Directory Assistance

Postby gmcust3 » Wed Aug 18, 2010 11:34 pm

1xxx555xxxx USA Directory Assistance

I would like to Block all calls with above Phone Number format.

Spoke to VOIP provider and they say they cannot do it due to some software related issue.

Can we do it from Vici ?
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Postby Op3r » Thu Aug 19, 2010 7:54 am

you just posted your solution to your problem.

Do it by dial plan style :)
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Postby gmcust3 » Thu Aug 19, 2010 7:59 am

Any Example will definitely help ...
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Postby gmcust3 » Thu Aug 19, 2010 8:06 am

Or

Can I add 1***555**** in DNC ?
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BUILD: 110430-1642
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I've read the manager manual.
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Postby williamconley » Thu Aug 19, 2010 4:28 pm

_1NXX555XXXX

beyond that i'd have to see your existing dial plan entries to tell you how to modify them to catch and kill
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Postby gmcust3 » Thu Aug 19, 2010 9:34 pm

I use :

exten => _9X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9X.,2,Dial(${SIP9}/${EXTEN:2},,tToR)
exten => _9X.,3,Hangup
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Thu Aug 19, 2010 10:39 pm

To be able to capture calls in this fashion, you'll have to change that to defined-length extensions instead of "." (any length).

You'll have to use _91NXXNXXXXXX and _91NXX555XXXX which will have "hangup" as its only entry (and the priority must be "1", not "3", or it will be ignored)

I'd also recommend declaring the 555 version FIRST.

Test it out!
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Postby gmcust3 » Mon Aug 23, 2010 6:07 am

You mean to say this :

exten => _91NXXN555XXX,1,Hangup
exten => _91NXXNXXXXXX,2,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,3,Dial(${SIPA}/${EXTEN:2},,tToR)
exten => _91NXXNXXXXXX,4,Hangup

In my Campaign Settings I keep Omit Code= YES.

For USA, I use 911
For UK, I use 9144
For AUS, I use 9161
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VERSION: 2.4-309a
BUILD: 110430-1642
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I've read the manager manual.
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Postby williamconley » Mon Aug 23, 2010 10:27 am

um ... nope.
exten => _91NXXN555XXX,1,Hangup
exten => _91NXXNXXXXXX,2,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,3,Dial(${SIPA}/${EXTEN:2},,tToR)
exten => _91NXXNXXXXXX,4,Hangup

this "dial pattern" is completely new compared to your "actual" dial pattern and requires its own program (an exten is actually a program, the ,1, indicates the "first line of the program" the ,2, and ,3, can be replaced with ,n, for "next" to remove the need to do that difficult math (1,2,3,4 is so hard :) )
more like:
exten => _91NXX555XXXX,1,Hangup

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,n,Dial(${SIPA}/${EXTEN:2},,tToR)
exten => _91NXXNXXXXXX,n,Hangup


now, if asterisk fails to use this because both patterns match, we could write an "if" statement in to "check" to see if those digits are '555' instead. but that's a wee bit more complex. try this one first. :)
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Postby mflorell » Mon Aug 23, 2010 12:01 pm

It would be better for logging purposes to send that call through the loopback to the no-service extensions instead of just hanging it up, just like you can do for improperly formatted dialing. This is how it should look:

exten => _91NXX555NXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXX555NXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
exten => _91NXX555NXXX,n,Hangup
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Postby williamconley » Mon Aug 23, 2010 3:38 pm

true!
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Postby gmcust3 » Tue Aug 24, 2010 7:14 am

Sorry , but what Dial Plan should I try ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Joined: Sat Oct 24, 2009 1:15 pm

Postby gmcust3 » Tue Aug 24, 2010 7:14 am

I tried

exten => _71NXX555XXXX,1,Hangup
exten => _7X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _7X.,2,Dial(${SIPA}/${EXTEN:2},,tToR)
exten => _7X.,3,Hangup

and then I tried to dial 7115045557777 and It got connected.

I tried this also :

exten => _71NXX555XXXX,1,Hangup
exten => _71NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _71NXXNXXXXXX,n,Dial(${SIPA}/${EXTEN:2},,tToR)
exten => _71NXXNXXXXXX,n,Hangup

and all calls get Call Not Found.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Aug 24, 2010 10:18 am

exten => _711NXX555XXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _711NXX555XXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
exten => _711NXX555XXXX,n,Hangup
exten => _711NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _711NXXNXXXXXX,n,Dial(${SIPA}/${EXTEN:2},,tToR)
exten => _711NXXNXXXXXX,n,Hangup

Why are you dialing "711" in front of your calls? but this works for that.

This plan will "strip" the 71 off the front of the call and send 1+10digit number to the carrier, which is what most expect.
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Postby gmcust3 » Tue Aug 24, 2010 10:23 am

In my Campaign Settings I keep Omit Code= YES.

I use 911 for VOIP1
I use 811 for VOIP2

Similarly.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby gmcust3 » Tue Aug 24, 2010 10:35 am

Works Perfectly.

Thanks
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Aug 24, 2010 10:52 am

gmcust3 wrote:In my Campaign Settings I keep Omit Code= YES.

I use 911 for VOIP1
I use 811 for VOIP2

Similarly.
you will likely have issues with your lead time zones in addition to not matching callerid to client on inbound calls unless you leave the phone number 10 digit ... but i'm not sure if that was what you were saying. :)
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Postby gmcust3 » Thu Aug 26, 2010 7:03 am

You suggest to use _711NXXNXXXXX instead of _7X. ??
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BUILD: 110430-1642
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I've read the manager manual.
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Postby williamconley » Thu Aug 26, 2010 7:08 am

i'm not sure what you meant, but i suggest your phone numbers reflect the actual number, the phone code reflect the country and/or local dial code the phone company/carrier expect and the dial prefix be the digits that you dial within your system and discard before actually sending the call to the carrier.

that way the phone number is properly formatted for the time zone script to work, and the number dials properly.

in addition to that, i generally recommend you use the correct number of digits in your dial pattern to avoid "invalid" phone patterns being sent to your provider. it's generally better to catch these internally and not send them. so you would ordinarily build a dial pattern to catch invalid "number of digits" or any other "catchable" errors and reject the call with logging in vicidial so you know what's going on.
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Postby gmcust3 » Thu Aug 26, 2010 7:13 am

ahh Got you.

Thanks.

You are Simply Awesome !!!
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Thu Aug 26, 2010 7:37 am

thanks, but in this case it's more like OCD/anal.

i'm just spouting "do it like The Vicidial Group designed the software!!". LOL

i'm quite often a "by the book guy" when it seems to Help!
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