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SIP Listen Version Problem

PostPosted: Wed Jul 26, 2006 2:24 pm
by kashan
When i click on LISTEN to monitor agent call I get a message
"Firefox dosen't know how to open this address, because the protocol (sip) isn't associated with any program.


Please Help

PostPosted: Wed Jul 26, 2006 2:46 pm
by lkeller
Do you have a phone setup? If you plan to listen to the calls from your computer (through headphones or speaker) then you need to install a softphone.

I've already installed soft phones

PostPosted: Wed Jul 26, 2006 4:23 pm
by kashan
I've already installed soft phones (X Pro) but it is not associated with firefox.

PostPosted: Thu Jul 27, 2006 11:06 am
by enjay
Open My Computer

Tools->Folder Options->File Types

look for (NONE) URL:SIP Protocol

once selected click advanced and ensure there is an open action pointed to that application.

-enjay

There is no File Type : (NONE) URL:SIP Protocol

PostPosted: Thu Jul 27, 2006 2:15 pm
by kashan
I checked there but there is no File Type : (NONE) URL:SIP Protocol.

Can u Please, tell me how to add SIP protocol in file types.

PostPosted: Thu Jul 27, 2006 4:12 pm
by enjay
Try uninstalling xpro creating a new profile on your system and reinstall xpro...