vicidial.org

Is there a way to override the webform button according to the list you are dialing?

We have lots of campaigns with small lists that are almost unmanageable to dial that we would like to use list mix for, but the webform would need to be different for each one, as they are in different campaigns.

That is currently not a feature, but I'm sure it is one that could be added.

mflorell wrote:That is currently not a feature, but I'm sure it is one that could be added.

what would need to be done to do this?

the fastest way would be to sponsor the development, just email sales@vicidial.com for a quote.

The alternative is to post a feature request on the issue tracker and hope someone develops it for you, although that rarely happens.

I did both . So hopefully we will have this up and testing soon

Couple of questions on this feature:
I'm having issues getting the webforms to load.
I have the appropriate webform filled in on the list, and the campaign is blank. Should I be doing somethign differently?
I have it set to "last call time" for dial oder. How are new leads factored into this? Are they considered the longest time since last call or most recent?

any suggestions on this?

Was there ever a solution to add a webform override?

It would help if you told us what version you are using. The feature mentioned here already exists.

Sorry about that.

Version: 2.4-290
Build: 101127-2232

The version you are using it quite old, I would recommend upgrading the 2.4 or svn/trunk to get this feature.

Thanks for your help. One last question before taking this request to my superiors. Is there a cost to upgrade and how much.

Again thanks for your help. I'm a newbie to the software but not the predictive dialer concept.

Vicidial is free, there are no licensing costs, and if you can get around on Linux and follow instructions you can upgrade the system yourself.

The Vicidial Group can also upgrade your system for you if you like, we sell support per hour, you can discuss if you email us at sales@vicidial.com

$version = '2.6-207';
$build = '120514-0934';
Vicibox installation:

The webform based on listID override doesn't seem to work.

Is there any additional fields I need to set so the webform defined under list gets higher priority than the one defined in the campaign ?

I had to make the following changes to get it to work:

OLD CODE:
File: vdc_db_query.php

Old Code:

Code: Select all

 4995                                 ### Check for List ID override settings
 4996                                 if (strlen($list_id)>0)
 4997                                         {
 4998                                         $stmt = "SELECT xferconf_a_number,xferconf_b_number,xferconf_c_number,xferconf_d_number,xferconf_e_number from vicidial_lists where list_id='$list_id';      ";
 4999                                         if ($DB) {echo "$stmt\n";}
 5000                                         $rslt=mysql_query($stmt, $link);
 5001                                         if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00281',$user,$server_ip,$session_name,$one_mysql_log);}
 5002                                         $VDIG_xferOR_ct = mysql_num_rows($rslt);
 5003                                         if ($VDIG_xferOR_ct > 0)
 5004                                                 {
 5005                                                 $row=mysql_fetch_row($rslt);
 5006                                                 if (strlen($row[0]) > 0)
 5007                                                         {$VDCL_xferconf_a_number =      $row[0];}
 5008                                                 if (strlen($row[1]) > 0)
 5009                                                         {$VDCL_xferconf_b_number =      $row[1];}
 5010                                                 if (strlen($row[2]) > 0)
 5011                                                         {$VDCL_xferconf_c_number =      $row[2];}
 5012                                                 if (strlen($row[3]) > 0)
 5013                                                         {$VDCL_xferconf_d_number =      $row[3];}
 5014                                                 if (strlen($row[4]) > 0)
 5015                                                         {$VDCL_xferconf_e_number =      $row[4];}
 5016                                                 }
 5017                                         }
 5018
 5019                                 echo "|||||$VDCL_campaign_script|$VDCL_get_call_launch|$VDCL_xferconf_a_dtmf|$VDCL_xferconf_a_number|$VDCL_xferconf_b_dtmf|$VDCL_xferconf_b_number|$VDCL_defaul      t_xfer_group|X|X|||||$VDCL_timer_action|$VDCL_timer_action_message|$VDCL_timer_action_seconds|$VDCL_xferconf_c_number|$VDCL_xferconf_d_number|$VDCL_xferconf_e_number||||$VDCL_timer_action_des      tination||||||\n|\n";


Updated code:

Code: Select all

                                ### Check for List ID override settings
                                if (strlen($list_id)>0)
                                        {
                                        $stmt = "SELECT xferconf_a_number,xferconf_b_number,xferconf_c_number,xferconf_d_number,xferconf_e_number,web_form_address from vicidial_lists where list_id='$list_id';";
                                        if ($DB) {echo "$stmt\n";}
                                        $rslt=mysql_query($stmt, $link);
                                        if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00281',$user,$server_ip,$session_name,$one_mysql_log);}
                                        $VDIG_xferOR_ct = mysql_num_rows($rslt);
                                        if ($VDIG_xferOR_ct > 0)
                                                {
                                                $row=mysql_fetch_row($rslt);
                                                if (strlen($row[0]) > 0)
                                                        {$VDCL_xferconf_a_number =      $row[0];}
                                                if (strlen($row[1]) > 0)
                                                        {$VDCL_xferconf_b_number =      $row[1];}
                                                if (strlen($row[2]) > 0)
                                                        {$VDCL_xferconf_c_number =      $row[2];}
                                                if (strlen($row[3]) > 0)
                                                        {$VDCL_xferconf_d_number =      $row[3];}
                                                if (strlen($row[4]) > 0)
                                                        {$VDCL_xferconf_e_number =      $row[4];}
                                                if (strlen($row[5]) > 0)
                                                        {$RAJWebform =      $row[5];}
                                                }
                                        }

                                echo "$RAJWebform|||||$VDCL_campaign_script|$VDCL_get_call_launch|$VDCL_xferconf_a_dtmf|$VDCL_xferconf_a_number|$VDCL_xferconf_b_dtmf|$VDCL_xferconf_b_number|$VDCL_default_xfer_group|X|X|||||$VDCL_timer_action|$VDCL_timer_action_message|$VDCL_timer_action_seconds|$VDCL_xferconf_c_number|$VDCL_xferconf_d_number|$VDCL_xferconf_e_number||||$VDCL_timer_action_destination||||||\n|\n";


Please create diff patch files and post them to a new issue in the Issue Tracker(which is linked in the top of every page in the forum). Also link to the Issue Tracker ticket from this forum topic.

Version: 2.6-371a
Build: 120706-1255

Ran an update over the week. Still unable to perform a webform override.