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Initiate call by clicking a phone number on a web page?
Posted:
Mon Dec 20, 2010 6:51 pmby pkley
This isn't so much a VICIDial thing as a Asterisk thing, but they've already got a VICIDial up and running.
They plan on accessing their CRM database via a web interface and want to be able to have the agents click on the html coded phone number and initiate a call.
Is this possible?
Posted:
Mon Dec 20, 2010 7:15 pmby williamconley
Vicidial uses asterisk to dial. So if you get it working in asterisk ... it will work. There are directions for accomplishing click to dial with vTiger which would likely apply to any CRM you may want to use. But most importantly: if you have directions for getting click-to-dial to work in asterisk, the same method will work in Vicidial (possibly with a minor change to the dialplan to allow dialing without the preceding "9").
Posted:
Mon Dec 20, 2010 10:22 pmby mflorell
We do have the Select-to-dial ViciDial Firefox plugin in svn/trunk if you want to try that. Several clients using it already.
Posted:
Tue Dec 21, 2010 12:54 amby boybawang
or you can try having this html code sip:111 where 111 is the number to dial, the sip can be associated with your current softphone
Posted:
Fri Jan 07, 2011 2:18 pmby pkley
mflorell wrote:We do have the Select-to-dial ViciDial Firefox plugin in svn/trunk if you want to try that. Several clients using it already.
Where is this plugin? Is it available off the Vicidial server?
Can I get some detailed instructions?
Posted:
Fri Jan 07, 2011 2:47 pmby williamconley
Do you know how to use SVN? (Vicidial Wiki: Click on SVN how to)