vicidial.org

Vicibox 2.0 from vicidial group | Vicidial 2.4.276 Build 100823-1501 | Asterisk 1.4.21.2 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

We are blind monitoring using a portable phone and dialing 0 + sessionID. The problem is each day the session ID is different according to the order the agents logged in.

Is there a way of setting up the system to dial a digit + userID to blind monitor? This would simplify things for the monitors.

an asterisk dial plan that accesses sql to ask the system to identify the present phone for this user (given a user id), then find that phone in a meetme room (from the vicidial live tables), then dial that meetme room ... or an agi script that does the same thing. Even a php or perl script could initiate the call after that same sql identification.

Sounds like a cool feature, you should request it in the issue tracker

I would actually not be surprised to find that it already exists, but I don't think it does.

Feature does not exist, would be a good one though.