manual dial not working from the call log dial option
Posted: Thu Dec 30, 2010 1:11 am
Hi
vicibox_redux3.0.6|VERSION: 2.4-285 BUILD: 101022-1427 | singleserver| two port pri digium card | no extra software
I have enabled the call log view in usergroups, and the agents are able to view the call log.
problem is , In the call log there is a option to DIAL the number from that call log list . but if i click that dial nothing is happening just its ideal.
i have clicked both dial option one in adjacent to phone number and other adjacent to alt no ..
whether i am missing any fields to enable it.
vicibox_redux3.0.6|VERSION: 2.4-285 BUILD: 101022-1427 | singleserver| two port pri digium card | no extra software
I have enabled the call log view in usergroups, and the agents are able to view the call log.
problem is , In the call log there is a option to DIAL the number from that call log list . but if i click that dial nothing is happening just its ideal.
i have clicked both dial option one in adjacent to phone number and other adjacent to alt no ..
whether i am missing any fields to enable it.