vicidial.org

Is anybody know about "TOINK" sound during calls. It cant connect calls and only hear "TOINK" sound. What is the problem on this? But some numbers are succesfully dialed and connected.

Im using

VERSION: 2.2.1-237
BUILD: 100510-2015

Asterisk 1.4.39.1-vici

no sangoma card
ztdummy timer


Thank you.

any idea?..for this "TOINK" like sound?


Thanks,

Lesson 1) Do not bump your own posts (some of us check the "unanswered", and this gets you ignored because you answered yourself)

Request 1) when you post, please post your entire configuration including (but not limited to) your installation method with version (such as the name of the .iso?)

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

Request 2)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

And now back to our regularly scheduled programming:

Please share with us your server load during these problems. It may also be helpful to see a sample asterisk command line output from both a successful call and a failed call. Also, please let us know what type of campaign this is (in/out/survey?)

check the output of the asterisk commandline once you begin dialing, it could be that those calls are dropped or circuits busy thats why you usually get that one.

go into your linux command line and type asterisk -rvvvvvvvvvvvvvvvvvvvvvvvvvvvv

the 'v' is for verbosity, start dialing and look at the command line and paste the output here or through pastebin.

Hi,

Result: in my asterisk -vvvr

-- Executing [97242298@from-dialer:1] Answer("SIP/dialer-0000087c", "") in new stack
-- Executing [97242298@from-dialer:2] Dial("SIP/dialer-0000087c", "DAHDI/g0/97242298,55,o") in new stack
-- Requested transfer capability: 0x00 - SPEECH
-- Called g0/97242298
-- DAHDI/10-1 is proceeding passing it to SIP/dialer-0000087c
-- Channel 0/10, span 1 got hangup request, cause 28
-- Hungup 'DAHDI/10-1'
== Everyone is busy/congested at this time (1:0/0/1)
== Spawn extension (from-dialer, 97242298, 2) exited INCOMPLETE on 'SIP/dialer-0000087c'

This log is "TOINK" sound like. Is it in TELCO side problem? or that number is not being used? And why there is no indication that saying " The number you dial is not in use" or any recording from TELCO its just directly "TOINK" sound like.

Im using sangoma A102 and TELCO is ISDN E1 line.

Thanks

Have you made this card dial in Asterisk before attempting dialer calls?

post your dialplan used for making outgoing call through DAHDI/g0

is the chan_dahdi.conf file is generated in you asterisk

hi williamconley,

Yes, the setup is:

Vici Dialer Server -> Gateway or Asterisk Server(attached the card)->TELCO

Now, the TELCO said that our end is the problem. And they said that supposedly instead of "TOINK" like sound their is recording "The number you dial is not used" or any warning message recording and they said that our end is terminating that recording.

Is it true that our end is the problem? Is thier any configuration to pass that warning message recording to our end?


Thanks so much.

williamconley wrote:Have you made this card dial in Asterisk before attempting dialer calls?

richmac wrote:hi williamconley,

Yes, ...

Now, the TELCO said that our end is the problem. And they said that supposedly instead of "TOINK" like sound their is recording "The number you dial is not used" or any warning message recording and they said that our end is terminating that recording.

That sounds more like a NO to me.

If this is really your setup:

Vici Dialer Server -> Gateway or Asterisk Server(attached the card)->TELCO

Then make THIS work first:

Asterisk Server(attached the card)->TELCO

THEN consider adding vicidial to the mix. Until your asterisk server can dial through this card, you are wasting your time attempting to troubleshoot vicidial which is not actually even involved in the process.

Show CLI from a SUCCESSFUL call on the asterisk server through the TELCO ... and from there it'll be fairly easy. If you need help getting the asterisk server working with the card, listen to Striker. He knows what he's doing.