help newbie here on Vicidial.

[tatajhun]

Anyone can help me just a simple problem for you but for me it's hard (lol)
I have a problem filtering our Agents total number of time calls in ones shift since we are operating from 20:00 pm to 05:00 am.

my problem is this:
How can i get the exact total number of calls of my Agent beyond this time frame example date and time. 20110713 20:00PM to 20110714 05:00AM?

Hope you can help me guys..Thanks in advance!

[williamconley]

1) Welcome to the party!

2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation