help newbie here on Vicidial.
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Anyone can help me just a simple problem for you but for me it's hard (lol)
I have a problem filtering our Agents total number of time calls in ones shift since we are operating from 20:00 pm to 05:00 am.
my problem is this:
How can i get the exact total number of calls of my Agent beyond this time frame example date and time. 20110713 20:00PM to 20110714 05:00AM?
Hope you can help me guys..Thanks in advance!
I have a problem filtering our Agents total number of time calls in ones shift since we are operating from 20:00 pm to 05:00 am.
my problem is this:
How can i get the exact total number of calls of my Agent beyond this time frame example date and time. 20110713 20:00PM to 20110714 05:00AM?
Hope you can help me guys..Thanks in advance!
