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Pulling Recordings

PostPosted: Fri Aug 12, 2011 3:34 pm
by ChelRett
Quick question - is there anyway to pull recordings all at once instead of by individual user. I would like to pull all my agents recordings at once and save them to my desktop.

PostPosted: Fri Aug 12, 2011 10:27 pm
by williamconley
1) Recordings can be SHIPPED with ftp automatically.
2) WinSCP is a very handy tool. Especially for the price.
3) What OS is your "desktop" running?

PostPosted: Tue Aug 16, 2011 9:36 am
by ChelRett
Thank you for your reply. Just to make it clear, there is no interface option?

PostPosted: Tue Aug 16, 2011 10:43 am
by williamconley
nope. that would be a horribly long and tedious download for a human. WinSCP would make it "quick as heck". For a human to look at a list of ALL the recordings, even if just for a day, and then right click one at a time and download them ... wow. but WinSCP can copy the entire directory at one time, with one command. and FTP can "push" the recordings automatically with NO human intervention.

it would not be difficult to build a "Daily Recording" report, or even just a "Recordings Report" which would allow listening to recordings based on any criteria entered (by date or user or list, etc, even ALL) ... in fact that sounds like a great feature request. You should put it in. 8-)

PostPosted: Tue Aug 16, 2011 11:29 am
by ChelRett
Thanks so much for all of your help William!

PostPosted: Sun Aug 21, 2011 9:26 am
by gmcust3
Good if we have an option where u select the Disposition Like SALE for a Particular date and It will download all Voice Files.

I have One report like that..

Let me post u the PHP code for the same.. tommorrow !!

PostPosted: Sun Aug 21, 2011 9:33 am
by gmcust3
Also, look at

recording_lookup.php
recording_lookup_DIRECT.php

PostPosted: Sun Aug 21, 2011 8:32 pm
by williamconley
there is also a perl script to grab all sales files (easilymodified for other statuses).

PostPosted: Sat Jan 28, 2012 3:42 pm
by sadikhov
williamconley wrote:there is also a perl script to grab all sales files (easilymodified for other statuses).


Hi William, I tried to search for the name of the perl script but its seems i cant find it.. would like to ask what script do i need to retrieved all sales recordings? thanks very much

Goautodial 2.1 - stock

thanks

PostPosted: Sat Jan 28, 2012 3:49 pm
by sadikhov
i think i found it> >>> AST_CRON_GSM_SALE_recordings.pl

is it possible to modify this for MP3 recordings? tnx

PostPosted: Sat Jan 28, 2012 11:57 pm
by williamconley
that's the one. read the file, it has notes in it.

PostPosted: Sun Jan 29, 2012 3:46 am
by sadikhov
thanks william... :)

Re: Pulling Recordings

PostPosted: Thu May 31, 2012 1:21 pm
by Researcher
can anyone teach me on how to access my recordings on goautodial without server? i got my admin access on goautodial, i want to pull up some of my recordings. i want to learn from you guys please teach me step by step. goautodial version 2.4



your help is appreciated... thank you.

Re: Pulling Recordings

PostPosted: Thu May 31, 2012 11:58 pm
by joako
The recording information is in mysql database "asterisk" table "recording_log" and the files are stored by default in the filesystem on /var/spool/asterisk/monitorDONE/MP3

With this you should be able to generate just about anything. There is also the URL to the file via HTTP but I never explored this -- seems useful for larger multi-server installations.

Re: Pulling Recordings

PostPosted: Fri Jun 01, 2012 9:59 am
by Researcher
great.. thank you Joako.. problem resolved now.