vicidial.org

I've been asked to look at implementing a predictive dialler here - we are currently running asterisk 1.4 and have 75 agents. Apart from this wonderful product (vicidial), does anyone have any *rough* idea on how much a predictive dialler with multiple campaigns, call recording, monitoring etc etc would cost from the big commercial boys ? Thanks.

VICIDIAL and GnuDialer are the only GLP(and free) predictive dialers in existance that I know of.

There are about a dozen proprietary dialers based on Asterisk that vary from $200-$1000 per seat for various features and support plans:
http://www.voip-info.org/wiki/view/Predictive+dialer

As for the big non-Asterisk predictive dialer companies, they can charge anywhere from $1000-$2000 per seat(licensing only) depending on the number of seats and the features desired. These almost always require additional support contracts on top of the licensing cost.

basically, Matt has made the world a better place for those wanting to hawk their double glazing

with that kind of money

u can probably have the same feature and stability if youre going to help develop vicidial