vicidial.org

We've been using vici now for a month or so. works great..

the only thing I notice is that the dialer never automatically disposition anything as a disconnected AUTO status...

is this normal??

or is there something im missing?

Thats normal, you can check what statuses congestion and chanunavail got today and yesterday with this query:

Code: Select all

SELECT count(*) as 'Rows' , c.`dialstatus`,  c.`hangup_cause`, l.`status` as 'log status', i.`status` as 'list status' FROM `vicidial_carrier_log` c
JOIN vicidial_log l ON c.uniqueid=l.uniqueid
JOIN vicidial_list i ON i.lead_id=l.lead_id
WHERE c.`dialstatus` IN ('CONGESTION','CHANUNAVAIL') AND c.`call_date` >= DATE_SUB(NOW(), INTERVAL 1 DAY)
GROUP BY c.`dialstatus`, c.`hangup_cause`, l.`status`, i.`status` ORDER BY c.`dialstatus`, c.`hangup_cause`, l.`status`, i.`status`;

change DATE_SUB(NOW(), INTERVAL 1 DAY) to 7 if you want to view last 7 days or something, execution-time depends on how much activity you've had.
you can read about hangup cause codes here: http://www.voip-info.org/wiki/view/Aste ... esfromRFC3
I guess you will see that list status is NA

IM a bit of a newbie so itll take me a little while to digest that response...

But im curious if its normal for the system not to dispo a disconnected number automatically... then why is the dispo even there?

Thats a good question, I don't know.
I would like to see an answer to that too... but well I'm using it after I patched FastAGI_log.pl

DomeDan wrote:Thats a good question, I don't know.
I would like to see an answer to that too... but well I'm using it after I patched FastAGI_log.pl

It turns out that asterisk doesn't use any standard response code for auto disconnects... They can vary from phone carrier to phone carrier..

strange huh?

Maybe it is there since the Sangoma CPA does detect disconnected numbers....