connect my vicidial with another pbx
Posted: Thu Mar 29, 2012 5:24 am
Hi Everybody, I have my vicidial working perfectly,
(Goautodial, i use an E1 connection, small call center office with 4 agents, everything is fine)
Now I want to connect it with another PBX, an Alcatel one(used by personels for office communication).
the administrator of Alcatel told me he has allowed the communication already, SIP trunk and everything else!
On my side also, I have created new phones (they gave me available free Sip phones on Alcatel that i should use on my vicidial).
Now Vicidial is tryin to call other Alcatel's phones, but nothing happen... I can see on Asterisk CLI that Alcatel phone is ringing, but actually nothin happens
Any Idea, has anyone tried to link 2 PBXs. is ther any port to change on the vicidial serverto allow the communication? How can i add a SIP trunk and allow the 2 PBX to communicate (on vicidial side) ?
Thanks a lot
(Goautodial, i use an E1 connection, small call center office with 4 agents, everything is fine)
Now I want to connect it with another PBX, an Alcatel one(used by personels for office communication).
the administrator of Alcatel told me he has allowed the communication already, SIP trunk and everything else!
On my side also, I have created new phones (they gave me available free Sip phones on Alcatel that i should use on my vicidial).
Now Vicidial is tryin to call other Alcatel's phones, but nothing happen... I can see on Asterisk CLI that Alcatel phone is ringing, but actually nothin happens
Any Idea, has anyone tried to link 2 PBXs. is ther any port to change on the vicidial serverto allow the communication? How can i add a SIP trunk and allow the 2 PBX to communicate (on vicidial side) ?
Thanks a lot