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Text To Speech with AMD

PostPosted: Wed May 09, 2012 7:57 pm
by Kangkong
VERSION: 2.4-309a
BUILD: 110430-1642
© 2011 ViciDial Group
Asterisk 1.4.39.1

Hi! Is Text To Speech with AMD possible? I'm able to work TTS but whenever i use it on AMD it doesn't work,it doesn't leave a message on voicemail. Please advise.

Thank you!

Re: Text To Speech with AMD

PostPosted: Thu May 10, 2012 6:30 am
by mflorell
Asterisk-based AMD is really not that accurate(about 70%), and takes up to 5 seconds to finish after the Answer signal has finished. We haven't really tested Cepstral TTS with standard AMD because almost none of our clients use standard AMD. We have tested it with Sangoma CPD and it works just fine, we have several clients using this configuration.

What version of Cepstral are you using?

What Cepstral licenses did you purchase exactly?

Re: Text To Speech with AMD

PostPosted: Thu May 10, 2012 7:52 pm
by Kangkong
Hi Matt! Below is my Cepstral version.My other concern is Live call is being detected as AMD by TTS.Please advise. Thanks in advance Matt!

Cepstral Swift v5.1.0, July 2008
Default Voice: Allison-8kHz v5.1.0
Language: US English v5.1.0
Lexicon: unknown v0.0.0
Concurrency: License Server Unreachable
Running in Single Token Mode

Re: Text To Speech with AMD

PostPosted: Fri May 11, 2012 8:24 am
by mflorell
You should also upgrade your Vicidial version to 2.4 RC1 or latest svn/trunk, there are bugs that have been fixed in our answering machine handling in the last year.

Re: Text To Speech with AMD

PostPosted: Fri May 11, 2012 7:36 pm
by Kangkong
Hi Matt! Yes i will upgrade my dialer and will give you guys an update if anything comes up,Thank you so much!