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QC feature
Posted:
Mon May 14, 2012 5:51 am
by lvish
Hello,
We have Vicibox redux 3.1.15 & Vicidial version 2.6b0.5 (svn upgrade) on single HP server . Would like to know whether QC feature is active in this version.
regds
lvish
Re: QC feature
Posted:
Mon May 14, 2012 10:17 am
by mflorell
The QC feature is not active in any version, it was never completed. William has been working on a basic version of it for the last year or so though, he has said it will be released open-source when it is complete.
Re: QC feature
Posted:
Tue May 15, 2012 1:06 pm
by lvish
Thank you,
Re: QC feature
Posted:
Wed May 23, 2012 12:46 pm
by Trying
We are using the QC feature already. Not sure when William will release it to the community. Maybe he will give an update here. I can send it to you but it is at full risk to you because it is very much version specific at this stage until he sorted out the ease of installing it on other versions.... Or that is the way I understand it.
Re: QC feature
Posted:
Wed May 23, 2012 10:26 pm
by lvish
Trying,
Sure I can try , which version is that compatible?
regds
lvish
Re: QC feature
Posted:
Thu May 24, 2012 12:08 pm
by Trying
Please bump this topic again on Monday. I will only be in the office then.
Re: QC feature
Posted:
Tue May 29, 2012 4:21 pm
by ClearCall
Has there been any update on this feature?
I do not need anything very complex but currently do QC in a MS Access database and would love to have everything centralized.
Re: QC feature
Posted:
Wed May 30, 2012 3:49 pm
by Trying
I will forward the info to you. I would love to see this eventually integrated with Vicidial. QC must surely be a standard requirement for most call centers.
Re: QC feature
Posted:
Thu May 31, 2012 9:28 am
by lvish
Trying,
pls share the info , I will try it out..
Re: QC feature
Posted:
Thu May 31, 2012 12:22 pm
by ClearCall
Yes please share.
Re: QC feature
Posted:
Mon Jun 04, 2012 7:54 am
by Trying
Hi
Apologies, I was out of town. Please send me all your email addresses and I will forward it to you with the manual. Please note that this is at your own risk and I cannot support you at all.
The version I am using it on is:
VERSION: 2.4-361a
BUILD: 120221-1647
Re: QC feature
Posted:
Fri Jun 15, 2012 4:36 pm
by BadBoyRick
please send me the QC feature info please
Re: QC feature
Posted:
Sat Jun 16, 2012 2:11 am
by Trying
What is your email address?
Re: QC feature
Posted:
Tue Jun 19, 2012 3:16 pm
by BadBoyRick
My email address is rickdelgadillo73 at gmail
if i put the address complete it tells me "Your post looks too spamy for a new user, please remove off-site URLs."
Re: QC feature
Posted:
Fri Jun 22, 2012 3:30 am
by Trying
I emailed it to you. Please let us know how it works for you. Also report any errors please. That is the only way William will know if there are bugs.